Terraesa G

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The way we treated and eventually being kicked out of the establishment

1.0
I purchased 3 of the top pedicures thru Groupon. When I called to schedule I had to schedule one hour apart, cuz she was going to be the only tech there. My daughter went first, and informed me that they were going to charge her an extra 15.00 dollars to remove her existing polish, then my sister was second, and she told her they do not cut our ingrown toenails, and she also was going to get charged 15.00 extra for removing her existing polish, and she didn't have time to do the Rock Star pedicure, she was only going to do a s3luze. So I get there and tell them they are going to honor what I paid for and I wasn't paying any more cus it was not stated on the Groupon. Also she should have scheduled us later apart if she didn't have time. One of the techs said that's just an advertisement, people pay for the experience not the services Then one of the techs husband who was there told us if we didn't like there rules to get the *** out before they called the cops. Do my sister had to walk out in the middle of her pedicure on her bare feet and I never started mine. They all were rude, and you don't treat or resolve things with cuss words and raising your voice and kicking people out. Just from my experience they rip people off, don't disclose their stipulations, are high price for what their pedicures include and don't include. Do not go there the people are not professionals, and are out to gouge you for every penny they can get. They also offer you wine if you want but I didn't see a liquor licence.
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Loss:
$80
Cons:
  • And no disclosures
  • Nothing is as it seems

Preferred solution: Full refund

User's recommendation: There are other salons with friendlier assoc., more proffeduonal, and don't charge you more for removing existing polish

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