Felicia W Iei

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Verified Reviewer

I have a purchasing question

This works really well. You are not put on hold forever. You get results and resolutions very quickly and the staff that answers is a lot nicer
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Loss:
$25
Cons:
  • Be sure to read all the terms and condition

Preferred solution: Apology

Dee G Iiw

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Verified Reviewer
| map-marker San Francisco, California

Late payment

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Ive been in the hospital and havent worked in a month. Dr says I should be good to go back to work by the second week of April. I always pay on time and even bought a piece. I love my Rocksbox and do not want to mess things up with the company. It will be a least two weeks after I go back to work before I have any money. What can I do at this point?
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Pros:
  • Beautiful pieces

Preferred solution: Advice as to what to do about late payment

User's recommendation: Excellent

Anonymous
map-marker Nashville, Tennessee

Item not received

I want to know why I haven't received my ring back that was accidentally drop in the box I returned to months ago it's been paid for for 10 months every time I call I'm told it's been shipped. Obviously it has it or I would've received it by now
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Heather L Okm

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Verified Reviewer
| map-marker San Francisco, California

Important took all my money out my checking account

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Rocksbox - Important took all my money out my checking account
Need to speak to agent asap Rocksbox took all my money out my banking account. Please call me at (910) 387-**** now
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Loss:
$240
Cons:
  • Takes your money without your permission

Preferred solution: Full refund

Heather L Okm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Francisco, California

Full refund

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Rocksbox - Full refund
Stolen all my money out my checking account! I want my full refund of $240.19 back in my checkings account!!!
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Loss:
$240

Preferred solution: Full refund

User's recommendation: Do not use Rocksbox

Veronica K Vfi
map-marker Duluth, Minnesota

Cancel

I wasnt aware I had to pay for the jewelry on top of the subscription. I cant afford both, Im sorry.
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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Rockingham, North Carolina

Full refund

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Rocksbox - Full refund
Rocksbox - Full refund
Rocksbox - Full refund
Yesterday, extremely upsetting, Rocksbox had stolen all my money out of my checking account!! Which was only $240.19 all that I had left me with nothing! I don't know why this company keeps taking money out my account! I really need my money back ASAP! So please call me (910)387-****, so we can handle this! I would really appreciate it! Thank you Love Heather
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User's recommendation: Never leave your credit/debit card on website because they will take all your money without permission at any time. No matter your hardships!

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