Rockland Nissan Reviews

My husband and I went to test drive Nissan Murano platinum. Loved it! They came down to a price that we were definitely ready to pay. The manager Omar told us we couldn’t get the zero percent financing because they dropped the price so much. We told him we were thinking about paying cash and he upped the price by 1000 dollars. This isn’t our first new car. Toyota gave us a price years ago and it didn’t matter how we payed. We payed cash and they didn’t up there price. Needless to say we didn’t buy the car due to the price increase. Also if we decided to finance we had to go through them. Absolutely ridiculous! Extremely disappointed on how they do business

took advantage of a single working mother w a bs ext warranty, we cancelled a couple of days after purchase and it took 4 months to get money back. it was a nightmare 100's of calls emails etc

WARNING!!! WARNING!!! STAY AS FAR AWAY FROM ROCKLAND NISSAN AS YOU CAN! I brought my van in for service on July 8th. The van needed a new transmission and some other work. I have been trying to get regular updates from them and there has been very little effort at communication on Nissan's part. I called corporate and got them involved and only since then did they even try to keep me updated. I was given a rental car and I've had it since Monday the 10th. I received and e-mail - not a call that the van was finally ready today. I left work early to get there before they closed and pick up my van - finally! I have been asking for weeks now if there were going to be any charges and if there was a deductible, etc. with no answer. I was trying to avoid a surprise and it didn't work. I got socked with a $300 bill for the rental car. It was not my fault that the part took two weeks to get here but somehow I should be responsible for that. It's just adding insult to injury. Well I didn't even make it home before it started bucking horribly and I seriously thought I wasn't going to make it home. I tried desperately to call the dealer but they just kept shuffling me around telling me they were "busy". Now I am stuck with no car. Do yourself a favor go ANYWHERE else. I seriously don't know what to do anymore. I can't get corporate to call me back and I am just getting nowhere.