Anonymous
map-marker Whangarei, Northland

Bad customer service

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Never told me there was a fee for just having the bottle.To nodhen sent me a bill for $130 so cancel then threaten me wit ha $39 debt to pay in 5 days or will send to debt collection up theres
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User's recommendation: DO NOT USE OR TRUST

Anonymous
map-marker Lower Hutt, Wellington

Dissatisfied with delivery delay of gas bottle refills

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It took 3 days for this company to deliver a replacement gas bottle. Ordered on line on Sunday delivered on Wednesday. Their response was that due to the winter months being more demanding they cannot deliver in a timely manner! Surely this should be planned for and more trucks and staff employed for deliveries at this time of year or would that cut into their profit too savagely? Time to change supplier
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User's recommendation: Enquire about delivery expectations

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