Rocket Mortgage FieldHouse
Rocket Mortgage FieldHouse Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The sentiment is negative in recent Rocket Mortgage FieldHouse reviews, citing poor follow-through, unreturned emails and calls, and serious allegations of financial fraud and mismanagement.
Positive Feedback
Recent recommendations urge improving follow thru with customers, implying responsiveness could salvage trust.
Negative Feedback / Risk Areas
- Unanswered emails and calls about event permissions and customer service delays.
- Allegations of financial fraud involving staff and disputed loan/deposit issues.
- Calls to sack management and stay away warnings from reviewers.
Key Takeaways for Future Customers
- Check Rocket Mortgage FieldHouse reviews and customer complaints before booking and verify payment processes.
- Document communications and expect potential delays from customer service when requesting permissions or refunds.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The sentiment is negative in recent Rocket Mortgage FieldHouse reviews, citing poor follow-through, unreturned emails and calls, and serious allegations of financial fraud and mismanagement.
Positive Feedback
Recent recommendations urge improving follow thru with customers, implying responsiveness could salvage trust.
Negative Feedback / Risk Areas
- Unanswered emails and calls about event permissions and customer service delays.
- Allegations of financial fraud involving staff and disputed loan/deposit issues.
- Calls to sack management and stay away warnings from reviewers.
Key Takeaways for Future Customers
- Check Rocket Mortgage FieldHouse reviews and customer complaints before booking and verify payment processes.
- Document communications and expect potential delays from customer service when requesting permissions or refunds.
Photo opportunity
- Customer requests permission to take engagement and/or wedding photos at the arena.
- No callback after outreach; emails promised a 2-day response.
The issues us that I have been reaching out thru calls and emails to see if my friend the bride to be can get permission to take engagement and/ or wedding pictures at the arena. Her fiancé took her to the Cavs game on their first date. Unfortunately, no one has called me back despite the emails saying they will in 2 business days.
Thank you,
Marlena Burgess
216-694-****
marnurs@***.net
User's recommendation: Follow thru with customers
Financial fraud
- Financial fraud and unprofessional conduct by management.
- Management should be held accountable; Chris Swires should be charged, police involvement.
Financial fraud disgrace appalling very un professional
Management should be held accountable CHRIS SWIRES SHOULD BE CHARGED WITH FINANCIAL FRAUD a investigation on how this process is getting away with this fraudulent behaviour Police will be involved then management be prosecuted to the full extent of the law
User's recommendation: Stay away
Financial fraud by Chris Swires
- Fees up to $20,000 paid to a false bank account.
- Direct-deposit promises not fulfilled; emails unanswered; Quicken Loans & Swift Bank owe at least $20,000.
Not received my $54000 loan sending fees of up to $20,000 to false bank account Margo Forbes promises after promises for direct deposit of loan to my bank account it's called financial fraud quicken loans and Swift bank in California owe me at least $20,000 but no one replies to your emails this man Chris is very fraudulent person should sacked or imprisoned
User's recommendation: Sack management
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