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Rockauto - 2 Orders = 2 Defective Parts = 2x The Work = 2x The Shipping = Never Again
Never again will I buy from a company who sells what appear to be the manufacturers defective garbage. NEVER EVER AGAIN! First order I had to replace a thermostat... that worked for all of 2 months before it took a dump and I had to pull it all apart, buy a new one...
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2.3
I liked
  • Website
I didn't like
  • Garbage parts
#1021768
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I ordered a Bosch starter for my VW Scirocco ( Common Part ) and Installed it. Was charged $35 extra for a Core Return. After a Few days, the Starter Solenoid would not work correctly on starter. ( 2 Year warr) Went to return the Item and was met with nothing but...
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teddy24

teddy24 Sorry to hear. Feel your pain and hope you get it fixed on their dime!

I have been a happy customer for 8 years, and spent over $5000 on parts in that time. I needed windshield wiper blades for my wife's Audi A6 Quattro wagon. I ordered front "set" and rear blade. When they arrived with many other items I attempted to install and they are...
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1.0
#1020310
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Rockauto Shipping Service Review

#1024782
2.4
i did not recieve my complete order ,box was opened camshaft was not in it.
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Short Review for March 18, 2017, Pc_order_processing

#1022552
5.0
U guys keep sending me the wrong Parts the motor Mountain that I need is the one closest to the radiator for my 2003 Nissan Altima 2.5 liter 4 cylinder so if you would please contact me back I said my number is 760-590-9062
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Short Review for March 16, 2017, Other

#1021625
1.3
Wanted to find the pricing of a serpentine belt on my Buick Lucerne 08 8 cylinder
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Short Review for March 13, 2017

#1020215
I need information on the price of injectors ford flex 2010 eco boost ... 9802154012.
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Rockauto - AC Condensor Problem
Rockauto - AC Condensor Problem
Ordered an AC condensor from rockauto, a few days later it arrived on my door step and was shocked to see the box ripped open and was poorly taped back together. I thought to myself hope the condensor isnt damaged! I opened the box and the unit seemed fine but the ends...
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Anonymous

Anonymous I received a A/C condenser with the wrong fitting and by the time I would pay to send it back I just used the old fitting on the new one but it cost me extra to do that and ha...

Got a carburetor. It worked improperly when installed by professional. Was told to return. Started return process. Told to contact autoline. I did. They said good for return. Tried to contact Corbin. No response. Still no response. Now i have to pay for installation...
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Rockauto Car Oil Pump Review
Bought a brand new oil pump from rock auto had it on my vehicle 6 or 8 months and 1 of the tangs that drives the pump from the distributor broke off luckly it did not hurt my engine. This engine was a freshly rebuilt engine. They say they can only replace the part only...
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Your customers services sucks ,,,,,so bad can't even talk to a human
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Anonymous

Anonymous Trust me you don't want to. Consider yourself lucky. They wouldn't return a part that I just received two days ago. Part wouldn't fit an they suggested I modified it. Wors...

1.0
#1007412
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I bought a starter at the great low price of $60. I had my doubts but my hope that the quality was as good as higher priced models tipped the balance to give it a try. I should have known better and it was only 100 days later that I had to replace that starter. Oh...
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4.0
Product
I liked
  • Prices
  • Service
I didn't like
  • Return policy
#1005413
Reply to reviews
I ordered a part and read the details and found out it's the correct part including the picture but when I received the part it was totally unlike the description and picture. So I returned it but rockauto refused to send a a returning lable for free for their mistake....
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1.0
#1004576
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I ordered a tag bracket for a 2014 Lexus IS 250. Once I received the bracket, 1. it didn't come with any screws and 2. I wasn't drilling holes in my grill. So I returned the part. I was given the option to use their label or ship it back and I pay for shipping. So I...
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1.0
#1004036
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