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Rock Tumbler com

Rock Tumbler com Reviews

rocktumbler.com
What is your customer experience with Rock Tumbler com?

Rock Tumbler com Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Rock Tumbler com has a 2.0 star rating from 1 review; consumers are mostly dissatisfied and cite high price levels and poor support when researching Rock Tumbler com reviews.

Positive Feedback

Buyer received extra belts with the machine.

Negative Feedback / Risk Areas

  • Difficulty contacting customer service and missing contact info.
  • Wear of parts requiring replacements and trouble sourcing parts.
  • Complaints mention billing and slow responses to Rock Tumbler com customer complaints.

Key Takeaways for Future Customers

  • Expect to plan for replacement parts and check parts availability before buying.
  • Be prepared for limited direct support and confirm billing or subscription terms in advance.
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Dennis M Nnt

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Verified Reviewer

Needing parts.

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AI Highlights
  • - No phone number or company address in packaging.
  • - Needs rubber belt parts for the tumbler drive; extra belts were sent, but wear quickly.
Updated by user Jan 25, 2025

They manufacture the rock tumbler but do not have/sell spare and they can not tell me where I can buy them.

Original review Jan 18, 2025
Trying to find a phone number for customer service is like pulling teeth from a Hen. On their shipping box, inside with their printed instruction , and shipping list there is NO PHONE NUMBER OR ADDRESS OF THIS COMPANY.
Ai need parts.

Simple rubber belts for the drive system of the tumbler.

Of course they did send 2 extra belts but as the machine must be used 24 hours a day for up to 7 or 8 days in a row this belt wears out quickly.
I hope some one, some how, quickly will pass this information and request to contact me with this companys PROPER AND NEEDED INFORMATION SO THAT I CAN CONTACT TO ORDER PARTS. PLEASE, PLEASE, PLEASE.
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3 comments
Alex Nsl

Hi. I have personally email this person just to find that, they didn't actually buy anything from our company, so i do feel a bad review is unwarranted and unfair on us

Guest

Just scroll down to the bottom of the page to the part that says Contact!.

Guest

Hi. If you go to the website there is the option to contact them via email and there full address.

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