Chris G Luv

Horrible Owner and Workmenship

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Rock Solid Custom Granite - Horrible Owner and Workmenship
Rock Solid Custom Granite - Horrible Owner and Workmenship - Image 2
THINK AGAIN BEFORE DEALING WITH THIS COMPANY! WE WANT A CHISELED LOOK ON OUR COUNTER TOPS. AS YOU CAN SEE WE DID NOT GET THAT. THE STORY GOES LIKE THIS...... THEY CAME OUT TO INSTALL THIS OYSTER LOOKING COUNTER TOP. I STOPPED THEM RIGHT AWAY AND TOLD THEM HOW IT SHOULD LOOK. THEY AGREED AND SAID IT WAS WRONG. THE LADY IN THE OFFICE AGREED THAT I SHOULD GO LOOK AT MORE PIECES TO PICK OUT SO THEY COULD RE DUE THEM. THEN THE OWNER GETS BACK FROM FISHING TRIP TO CABO. THIS IS WHERE IT TURNS BAD. HE STOPPED EVERYTHING AND TOLD US TO EITHER KEEP IT AND PAY HIM MORE MONEY TO DO SO OR GO FLY A KITE. I WENT TO HIS OFFICE FIRST THING MONDAY WITH MY WIFE. THE OWNER THEN WANTS TO HAVE A FIST FIGHT IN THE MIDDLE OF THE SHOW ROOM FLOOR IN FRONT OF MY WIFE. THE COPS WERE CALLED AFTER WE STARTED VIDEOING THE EVENT. NOW WE ARE SUING ROCK SOLID GRANITE FOR OUR MONEY BACK. IF YOU READ DEEP INTO THE COMMENTS YOU WILL SEE HE DOES THIS TO EVERYONE THAT HE MESSES UP ON. WE WILL BE PROTESTING HIS BUSINESS OUT FRONT VERY SOON! HERE ARE THE PICS BELOW. BAD IS THE OYSTER LOOKING THING.
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Loss:
$16000
Cons:
  • Workmenship
  • Owner
  • Quality

Preferred solution: Full refund

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