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Rock Ola Jukeboxes

Rock Ola Jukeboxes

www.rock-ola.com
What is your customer experience with Rock Ola Jukeboxes?

Rock Ola Jukeboxes Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Rock Ola Jukeboxes has 1.0 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: No pros.
    Cons: Fraud, Looks like a ponzie scheme if you ask me, Unresponsive.

  • Recent recommendations regarding this business are as follows: "DO NOT PURCHASE FROM ROCK-OLA", "Find a different brand of jukebox", "Dont Buy from this place", "Dont buy anything from RockOla".

View full overview ›
Lori M Wiv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Rip Off, Fraud, Out 10,000 dollars

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I put down a deposit of 10,000 dollars in Feb. of 2024.

I was told by Cherone that it would be ready around June or July. I heard nothing. I was sent some pictures of a shell and some parts and was told it was taking longer than planned. By November I realized it was never going to happen and I was being scammed.

I called and emailed and told them (Alexander) that I would not be sending them any more money and I wanted a refund. FAT CHANCE! I have filed with BBC and the state of Ca. I just yesterday received a call from Alexander because he got something in the mail and though I had retained a lawyer.

I can't afford a lawyer. It was the attny gnrl I think that was getting in touch with him. He wouldn't have even called if not for that. He said he had no hard feelings!

HE had no hard feelings? I was the one who got scammed. He then told me he had someone interested in the Jukebox I had deposited on and if he sold it to them then I would get my 10,000 back. I am NOT holding my breath.

I don't get it. How can they possibly run a business this way? DO NOT BUY FROM THEM. I really don't believe a word that Alexander says.

I think, however, that he believes his own lies.

He is delusional. He must be to keep doing the same thing over and over to people and think it's okay.

View full review
Loss:
$10000
Cons:
  • Fraud
  • Scam
  • Unresponsive

Preferred solution: Full refund

User's recommendation: DO NOT PURCHASE FROM ROCK-OLA

2 comments
Guest

they screwed a former rock-ola dealer out of $42,000 back in 2023 for orders from 2021 - **** any company still selling these is just as guilty, including game room guys

Guest
reply icon Replying to comment of Guest-2727437

This info is very alarming. Was earlier considering buying a Rock-Ola jukebox.

But now, the reviews on this website force me to research their management practices thoroughly before I spend money. Can you please elaborate on the $42,000 scam? Is this legal?

Do not want to give $11,000 to a company that has run by criminals. Thank you.

View more comments (1)
Danesha Utr

No Communication. No Jukebox

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I ordered my jukebox in January 2023. I was told it should be delivered in 3 months.

It's been 2 years and 2 months and they still haven't delivered. I've made multiple calls and they keep claiming delays in parts for manufacturing.

They decline to resolve.

Attached is message from June 2024

View full review

User's recommendation: Find a different brand of jukebox

jayson S Ogg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Ripped Me Off former Rockola distributor

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Alexander and Cherone are scammers!!! As a former Rockola jukebox dealer, they have had one of our orders from 2 and a half years ago.

The last time I heard anything from either of them, was when they switched me to Alexander's extension, I think ext 150, can't remember anymore, and we lost connections. It turns out after calling back, the call gets transferred to Alexander's mobile phone over in the UK!

Meaning, he's not even in the United States! Our small company has already kissed our money goodbye!

View full review

User's recommendation: Dont Buy from this place

2 comments
Danesha Utr

He's stolen from me too. Let's do something about it? We're not the only ones Getintouchwithrebecca@***.com

Guest
reply icon Replying to comment of Danesha Utr

Agree that we need to do something about it. Can you please supply the missing information in your email address? The website replaced the domain name with three stars.

View more comments (1)
mark s Pjv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Apodaca, Nuevo León

I ordered a jukebox almost 2-years ago and nothing

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Buyer Beware! You Have Been Warned!

Rock-Ola and its CEO/owner, Alexander Walder-Smith, are in serious trouble, and if you have already placed an order with Rock-Ola or one of their dealers, chances are you will never get your jukebox or your money back.

I ordered a jukebox through a dealer almost two years ago and still do not have it.

The dealer keeps giving me excuses such as Alexander said they are waiting for caseings, CD players, and more!

Upon further investigation, it turns out Alexander has been screwing over their dealers for a long time!

Firstly, by taking their payments and putting their orders on the back-burner, focusing on their direct sales!

Secondly, he isn't even a US citizen and rarely comes to the USA to visit the Rock-Ola facility with fear the authorities might arrest him.

He has been robbing Peter to pay Paul since 2019 when he purchased Rock-Ola. However, he can't pay Paul back anymore, and now so many customers and dealers are not getting their jukeboxes built and when asking for an update, they will ghost you!

If you paid by credit card, you should have 3-6 months to file a dispute.

If you paid by debit card, you should have between 1 to 3 months depending.

If you paid by bank wire or check, well, you can fill in the blanks!

Any dealer that is still selling Rock-Olas either has not sold enough of these, if any, or to know what's currently taking place there. And if they do, they too are committing a crime, and SHAME ON THEM!

Everything at the Rock-Ola manufacturing facility, including equipment, jukeboxes, parts, furniture, has a UCC Lien in them. And these multiple loans are NOT from traditional banks but from those high-interest same day business loan companies that charge 45% interest!

Look at all the one-star reviews!

Now search Rock-Ola Trustpilot reviews UK! Those are excellent reviews because their European customers are getting their jukeboxes delivered, whereas their US customers are not!

When an individual robs Peter to pay Paul enough times but continues to take money from people for a product they may never get, it eventually will become a Ponzi scheme!

Since they have nothing to go after and sue for, your best chances of ever seeing your jukebox or your money back is to do what everyone else is doing, leave a review!

Additionally, Cherone Griffin is the official mouthpiece for Mr. Alexander Walder-Smith!

She too is a liar! His company.

View full review
Loss:
$11
Pros:
  • No pros
Cons:
  • Looks like a ponzie scheme if you ask me

Preferred solution: Full refund

User's recommendation: Dont buy anything from RockOla

3 comments
Guest

We were a distributor as well, Rock-Ola has stolen over $20K in deposits from us over 2 years ago and is not delivering. We will be pursuing justice against this slime ball.

Danesha Utr
reply icon Replying to comment of Guest-2658437

I want to go after them with you. My name is Rebecca and my email is getintouchwithrebecca@***.com I ordered one in 2023 in memory of my husband's passing...

and still don't have it.

They've sent me 2 BIL for shipments and the shipping company is unable to retrieve them. I will join you and there's others I've found through social media.

Ruvim Xll

There is a special place in *** for these people!!

View more comments (2)

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