Elder Abuse

1.0
My husband who is 82 years old got locked out of are house and stuck in the back yard. I was told 19 to 45 dollars and when the guy asked my husband for payment they charged him $280.00 in cash and would not take his credit card. This event has caused my husband severe anxiety, which s causing him to feel ill. I will file a report to the Elder Abuse web site to stop this company from this extreme abuse of the elderly and others. this company needs to be shut down by government agencies. They used a key to unlock the door and walk about five feet to the back door to let him in. The fee is outrageous.....
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ID
#951220 Review #951220 is a subjective opinion of poster.
Location
Morgan Hill, California
Cons
  • Over charged for services
  • Taking advantage of elder
Reason of review
Pricing issue
Loss
$200
Preferred solution
Price reduction
New Reviewer

Charged double the local rate for unlocking a bedroom door

1.4
I lost my keys and was desperate to get into my room on a Sunday night. Calling Rock a Locksmith, who goes by 24 mobile locksmith in my area, was a huge mistake. The guy who showed up claimed he needed to drill the door to gain entry. It cost $420. total including all their fees and labor. No parts involved. He did not need to drill the door. He just took advantage of me. Someone needs to shut this organization down. I have the receipt that the guy gave me. How do they stay in business? The going rate around here is about $165.00.
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#1199021

This claim is still active-not resolved.

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1 0
ID
#883286 Review #883286 is a subjective opinion of poster.
Location
Concord, California
Pros
  • Showed up quickly
Cons
  • Being overcharged
Reason of review
Pricing issue
Loss
$210
Preferred solution
Price reduction

Overcharged & Substandard Parts

2.1