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Rochen

Rochen

www.rochen.com
What is your customer experience with Rochen?

Rochen Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Rochen reviews show a 4.6 star rating from 1 customer and generally positive sentiment; consumers find the service reliable and low-priced.

Key Takeaways for Future Customers

  • Reliable hosting and low price level appeal to budget-conscious users.
  • Check Exchange, Refund and Cancellation Policy and Privacy and Data Security before subscribing.
  • Plan for limited payment options when setting up billing or subscriptions.

Negative Feedback / Risk Areas

  • Customer complaints about payment processing and restricted payment methods, including no IBAN support.
  • Reported account access issues and slow customer service response affecting site availability.
  • Automated emails and difficulty closing accounts cited in refund and cancellation contexts.

Positive Feedback

Reviewers describe Rochen as reliable with a favorable overall experience and competitive pricing.

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jennifer b Csf

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Verified Reviewer

Is there a way to keep rochen as my site host? New account?

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Card payments to Rochen are blocked by my supplier.
  • - Bank wants direct debit, but Rochen has no IBAN, and login/site access are failing.

After many years my card supplier has blocked payment to Rochen for added security.

There is nothing the bank can do to change it despite Rochen's assurances.

The bank wants to pay by direct debit but Rochen has no IBAN code.

I have tried to make contact by logging in but both valid login details are rejected.

My website is inaccessible. I am going mad.

Please help or pass me directly to someone who tell me what to do. If not, please get my account closed and stop the constant automated emails.

Regards,

Jennifer

Pros:
  • Reliable
Cons:
  • Restricted payment methods

Preferred solution: Let the company propose a solution

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