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Roca Labs strives for excellent customer service and stands behind our 14 day money back guarantee. Upon checking we see you purchased September 7 and reached out to us on October 23 in which you were assisted. You requested on returning your product.Since it was past the 14 day return mark your case was escalated to a manager for handling A return was granted to you. As NOTED on our return page the refund process takes up to 10 business days...
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Contact Roca Labs

Headquarters Address:
Roca Labs
PO Box 5309
Sarasota, FL 34242​
Phone:
(855) 933-1010
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