Gym Membership Review

still being charged on my credit card after 3 yrs. called many times to cancel.
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ID
#1012475 Review #1012475 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Roca Fitness Replacement Review

They havent replaced equitment missing. Manager gives you attitude when you complained about it.
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ID
#988391 Review #988391 is a subjective opinion of poster.
Service
Roca Fitness Replacement
Reason of review
Poor customer service

Roca Fitness - Gym Policy Review from Newark, New Jersey

No a very friendly employee by the name of Viviam at roca fitness on Montwood. I asked her what was her last name for this complaint. She refused to give me the information. The issue was that I lost my access card and proceeded to informed her. She stated that she could not check me in because it was excessively. This was the second time, which I understand that is not excessively. I have a VIP access card, I informed her about this and she stated that VIPs pay less than most people. According to her VIPs arent that inportant. I have been a regular for 6 years. Some of this employees have very little customer service etiquette. I like ep fitness but I am becoming desastisfied with the poor service rendered by your employees.
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ID
#625311 Review #625311 is a subjective opinion of poster.
Location
Newark, New Jersey
Reason of review
Poor customer service

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