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Robly

Robly

www.robly.com
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What is your customer experience with Robly?

Robly Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI

Average sentiment is negative with consumers citing poor support and limited product diversity; the price level of this organization is medium.

Positive Feedback

Robly reviews mention competitive pricing versus major competitors and offers of specialist help and custom templates as selling points.

Negative Feedback / Risk Areas

  • Robly customer complaints highlight lack of reliable customer service and delayed deliverables that hurt campaigns.
  • Promises such as custom templates not delivered after multiple contacts causing missed promotions.
  • Limited diversity of products or services reduces flexibility for varied marketing needs.

Key Takeaways for Future Customers

  • Expect lower pricing but verify support responsiveness and template delivery timelines before committing.
  • Consider contingency plans for time-sensitive campaigns if relying on Robly for managed services.
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Anonymous

Robly not an option for email marketing

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AI Highlights
  • - Robly offered lower price vs competitors and promised 3 templates.
  • - After 3 months, templates were not delivered.
  • - The email was delayed to July 7.

I have to say I have tried quite a lot of companies for email marketing and more or less they all function the same way. Robly contacted me and they offered a better price than the main competitors constant contact and mailchimp and they also offered help from a specialist and that hey would create 3 custom optimized templates by their experts so my emails perfomr better.

It has been 3 months already... and at least 4 calls and chats thourght the platform and I still do not have my so called custom templates!!!!

they do not have any customer service what so ever - they delayed my first email (that was a promotion for 4th of july) and ,y clients got it on July 7th... not a doubt why no one bought from me on that promotion...

Loss:
$59
Cons:
  • Zero customer service
Reason of review:
Poor customer service

Preferred solution: Price reduction

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