Anonymous

Robly not an option for email marketing

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I have to say I have tried quite a lot of companies for email marketing and more or less they all function the same way. Robly contacted me and they offered a better price than the main competitors constant contact and mailchimp and they also offered help from a specialist and that hey would create 3 custom optimized templates by their experts so my emails perfomr better. It has been 3 months already... and at least 4 calls and chats thourght the platform and I still do not have my so called custom templates!!!! they do not have any customer service what so ever - they delayed my first email (that was a promotion for 4th of july) and ,y clients got it on July 7th... not a doubt why no one bought from me on that promotion...
View full review
Loss:
$59
Cons:
  • Zero customer service
Reason of review:
Poor customer service

Preferred solution: Price reduction

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