Robinson Brothers Ford Lincoln
Robinson Brothers Ford Lincoln Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Robinson Brothers Ford Lincoln reviews show a 1.0 star rating from 2 customers and overall negative sentiment. Consumers cite persistent service failures, poor customer service, and high price levels.
Positive Feedback
Customers note the dealership responds to inquiries at times and completed some repairs, but praise is limited.
Negative Feedback / Risk Areas
- Repeated customer complaints about unresolved manufacturing defects and a powershift transmission repeatedly failing.
- Managers do not return calls and corporate contact information is unavailable.
- Long repair timelines over 4 months and issues with promised repairs like leaks remaining.
Key Takeaways for Future Customers
- Check Robinson Brothers Ford Lincoln reviews and ask for written timelines and rental assistance before leaving your vehicle.
- Confirm warranty coverage and discuss discounts and special offers up front given reported high price levels.
- Document all communications due to reported lack of returned calls and ongoing customer service issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Robinson Brothers Ford Lincoln reviews show a 1.0 star rating from 2 customers and overall negative sentiment. Consumers cite persistent service failures, poor customer service, and high price levels.
Positive Feedback
Customers note the dealership responds to inquiries at times and completed some repairs, but praise is limited.
Negative Feedback / Risk Areas
- Repeated customer complaints about unresolved manufacturing defects and a powershift transmission repeatedly failing.
- Managers do not return calls and corporate contact information is unavailable.
- Long repair timelines over 4 months and issues with promised repairs like leaks remaining.
Key Takeaways for Future Customers
- Check Robinson Brothers Ford Lincoln reviews and ask for written timelines and rental assistance before leaving your vehicle.
- Confirm warranty coverage and discuss discounts and special offers up front given reported high price levels.
- Document all communications due to reported lack of returned calls and ongoing customer service issues.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Problems with service
Wrong number cant even get a number to call for a corporate number. Your store in Woodland Hills wont handle my situation I had.
- Answer the
- Managers never call you back
Preferred solution: They never gave me my earrings back
User's recommendation: Nope
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
District 8, Louisiana
Horrible Customer Service
- - 2014 Focus has multiple powershift repairs.
- - Dealer won't provide a rental and we are waiting 3 weeks for a 2nd clutch.
- - Foot-well leak persists.
My 2014 Focus has been repaired 7 times due to the powershift transmission. It has currently been at Robinson Brothers Ford in Baton Rouge for 3 weeks waiting on a 2nd clutch replacement.
The vehicle has a leak inside by the driver foot-well and we paid $2000 to have that fixed, but it still leaks.
The transmission is trash and they keep patching it up.
My daughter has been walking to school (college student) and taking busses. The Customer service managers assigned to our case will not answer our call and the dealership will not help us with a rental.
- More than 4 months and still not fixed
- Manufacturing defect
Preferred solution: Full refund
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