Tony B Bzu

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Verified Reviewer

Problems with service

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Wrong number cant even get a number to call for a corporate number. Your store in Woodland Hills wont handle my situation I had.
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Loss:
$1100
Pros:
  • Answer the
Cons:
  • Managers never call you back

Preferred solution: They never gave me my earrings back

User's recommendation: Nope

Angela C Kdg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker District 8, Louisiana

Horrible Customer Service

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My 2014 Focus has been repaired 7 times due to the powershift transmission. It has currently been at Robinson Brothers Ford in Baton Rouge for 3 weeks waiting on a 2nd clutch replacement. The vehicle has a leak inside by the driver foot-well and we paid $2000 to have that fixed, but it still leaks. The transmission is trash and they keep patching it up. My daughter has been walking to school (college student) and taking busses. The Customer service managers assigned to our case will not answer our call and the dealership will not help us with a rental.
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Loss:
$23
Cons:
  • Manufacturing defect
  • More than 4 months and still not fixed
Reason of review:
Poor customer service

Preferred solution: Full refund

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