This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Horrible Customer Service

1.0
My 2014 Focus has been repaired 7 times due to the powershift transmission. It has currently been at Robinson Brothers Ford in Baton Rouge for 3 weeks waiting on a 2nd clutch replacement. The vehicle has a leak inside by the driver foot-well and we paid $2000 to have that fixed, but it still leaks. The transmission is trash and they keep patching it up. My daughter has been walking to school (college student) and taking busses. The Customer service managers assigned to our case will not answer our call and the dealership will not help us with a rental.
View full review
Comment
Helpful 0 Not helpful 1
Report
ID
#1702484 Review #1702484 is a subjective opinion of poster.
Location
District 8, Louisiana
Cons
  • More than 4 months and still not fixed
  • Manufacturing defect
Reason of review
Poor customer service
Loss
$23
Preferred solution
Full refund

Companies Similar to Robinson Brothers Ford Lincoln

Byrider reviews and complaints

Byrider

1.7
1570 Reviews

“I got a car from them 2014 ford escape loved the car.not even three months in my car started to break...“
Subaru Of America reviews and complaints

Subaru Of America

2.5
1125 Reviews

“Im leasing a Subaru WRX 2021 with only 12K miles and I had engine failure. I have the car for only 18...“
Billion Auto reviews and complaints

Billion Auto

1.8
151 Reviews

“I arrived for an oil change 30 minutes before opining so I could make a meeting. After waiting for an...“
Keith Pierson Toyota reviews and complaints

Keith Pierson Toyota

2.1
69 Reviews

“Please be aware!! 1/6/2023 I went to Keith Pearson to get my 2019 Toyota Highlighter Serviced. While I...“
See more Dealers Businesses ›

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article