Robins And Day
Robins And Day Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Robins And Day has 1.0 star rating based on 1 customer review; consumers are mostly dissatisfied and the single review reports a Motability deposit dispute at the Newcastle branch.
Positive Feedback
No positive aspects were reported in the available Robins And Day reviews.
Negative Feedback / Risk Areas
- The salesman allegedly breached motability rules by taking a deposit without the guardian present.
- The dealership reportedly refused to return the deposit, creating a refund dispute noted in customer complaints.
- Staff described as unapologetic, indicating poor customer service during the incident.
Key Takeaways for Future Customers
- Verify Motability procedures in writing before any deposit is taken.
- Document transactions and insist on receipts to support any refund claims.
- Consider contacting Motability directly if a dealership dispute arises.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Robins And Day has 1.0 star rating based on 1 customer review; consumers are mostly dissatisfied and the single review reports a Motability deposit dispute at the Newcastle branch.
Positive Feedback
No positive aspects were reported in the available Robins And Day reviews.
Negative Feedback / Risk Areas
- The salesman allegedly breached motability rules by taking a deposit without the guardian present.
- The dealership reportedly refused to return the deposit, creating a refund dispute noted in customer complaints.
- Staff described as unapologetic, indicating poor customer service during the incident.
Key Takeaways for Future Customers
- Verify Motability procedures in writing before any deposit is taken.
- Document transactions and insist on receipts to support any refund claims.
- Consider contacting Motability directly if a dealership dispute arises.
Turn one complaint into a collective action
Salesman brakes motability rules
- - Deposit taken for Motability order without my presence.
- - Motability canceled the order; Newcastle branch did not refund the deposit.
The salesman placed an order for a car with my son for a motability car and took a deposit off him without me being present. This is totally against motability rules.
And although Motability made them cancel the order they will not return the deposit. This was at the Newcastle branch.I am a very sick and disabled man on sickness benefit and cannot afford to loose this money. They are trying to say it is my sons fault, but if the salesman had never broken motability rules this situation could not have occurred.
They are very unapollogetic for the whole affair. I am going to stand outside the dealership and warn people.
- Hated it
Preferred solution: Full refund
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.