Roberto Giordano Salon and Spa
Roberto Giordano Salon and Spa Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Roberto Giordano Salon and Spa has 1.0 star rating based on 1 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Non approved charge - Roberto Giordano Salon
The salon is charging me a monthly membership fee without my approval. They are using my credit card info they have in the system, but I didn't sign for any monthly membership.
I'm trying to solve this issue, but the owner is refusing to talk to me and they don't answer my emails. Please be careful with this place. They already charged me for 6 months. I used to be a client there for more than 2 years and I was expecting a bit of respect from a known place like this one.
I called several times in the last weeks and sent emails.
Not worth to make any business with them. Find another
Preferred solution: Full refund
Miami, Florida
Lack of Respect, No service Delivered
Waited politely for over 1 hour and got no service nor attention from the staff. The staff did not even try to make it better.
There parking lot was full and they did not even want to reimburse my parking to apologize for the wait especially knowing I had taken off work early just for that appointment.
Manager insulted me and wanted to appear powerful and forgot to care about what is job is about: Customer Service and making me happy. The only thing he got is my business being gone and a very very bad reputation with anyone I talk to.
Companies Similar to Roberto Giordano Salon and Spa
Fantastic Sams
“Its such a long story, but I had a horrible horrible experience. Im still in neck pain from my wash and...“
Smartstyle
“Went to the first lady she screwed my hair up on top of that that only did she just chop my hair...“
Ideal Image
“Have been a client for a couple of years. You buy packages and then cant get appointments for months and...“
Hair Cuttery
“Went to a salon twice to get my hair dyed highlighted spent $300 the first time 2 weeks later I come...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.