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Roberto Coin

Roberto Coin

robertocoin.com
What is your customer experience with Roberto Coin?

Roberto Coin Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Roberto Coin has a 1.9 star rating from 1 review; consumers are mostly dissatisfied. Pros noted are beautiful jewelry; cons cite poor customer service and a recommendation to select another necklace after issues with daisy necklace clasps.

Positive Feedback

The brand is praised for beautiful jewelry and customers who own multiple pieces often like the design and finish, as seen in Roberto Coin reviews.

Negative Feedback / Risk Areas

  • Recurring complaints about clasp design causing charms to slide and making necklaces unusable, reflected in Roberto Coin customer complaints.
  • Reports of poor customer service when seeking solutions or repairs.

Key Takeaways for Future Customers

  • Inspect clasp functionality before purchase and ask about repair or refund policies.
  • Consider alternate styles if durability of clasps is a priority.
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ilayne S

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Verified Reviewer

Poor design with daisy necklaces

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AI Highlights
  • - Claw clasp and charm slide toward the daisy, making wear annoying.
  • - They are expensive; reviewer loves Roberto Coin but is disappointed.

I own 2 daisy necklaces and can't wear either because the claw clasp and Roberto coin charm logo keep sliding down to the "daisy". I am constantly having to pull it back up.. making this pretty piece too annoying to wear...hopefully you have a solution..they were expensive pieces..I own several Roberto Coin pieces and love them but this is an extreme disappointment

Pros:
  • Beautiful jewelry
Cons:
  • Poor customer service

Preferred solution: the problem resolved since I love the necklaces

User's recommendation: select another necklace

View full review

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