Robert Horne Ford
www.roberthorneford.com
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Anonymous
Phoenix, Arizona
DISHONEST SERVICE AND SALES ROBERT HORNE FORD APACHE JUNCTION AZ.
PURCHASED A NEW FORD FOCUS AT ROBERT HORNE FORD. THEY NEGLECTED TO PAY OFF MY TRADE IN AS AGREEED IN THE NECESSARY TIME AND RUINED MY CREDIT THE PREVIOUS BANK CAME AFTER ME TO PAY. ALSO BROUGHT IN FOR SERVICE @***.000 MILES DUE TO CHECK ENGINE LIGHT THEY NEVER LOOKED IN TO IT JUST TOLD ME IT WAS FINE AND SHUT OFF THE LIGHT. AT 50.000 MILES NEW CAT CONVERTER WARPED GAS TANK????? PRESSURE VALVES NO COVERAGE! I BROUGHT IT IN FOR THE SAME PROBLEM @***.000 MILES HAD IT HAD BEEN ADDRESSED I WOULD NOT HAVE HAD THIS ISSUE . THEY REFUSED A LONER CAR AND REDUCED THE REPAIR THAT SHOULD BE COVERED I HAVE 8 YRS OR 60.000 WARRANTY BUT YOU CAR IS HOSTAGE TIL YOU PAY. THATS HOW THEY MAKE MONEY. SHUT OFF THE LIGHT AND WAIT TIL YOU HAVE TO PAY. THEY ALSO PROMISED TO SEND LETTERS TO REPAIR MY CREDIT THEY RUINED THAT WAS NEVER DONE . BUYER BEWARE DO NOT GO TO THIS DEALER .
Loss:
$600
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Robert Horne Ford