Robert Graham
Robert Graham Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Robert Graham reviews show a 3.3 star rating from 3 customers with 33% likely to recommend; overall sentiment is mostly neutral. Pros noted: style and low price; Cons noted: return policy and responsiveness.
Key Takeaways for Future Customers
- Expect fashion-forward shirts at a lower price point and occasional good resolution on price adjustments.
- Be prepared to document orders and proof of purchase for any disputes or returns.
- Allow extra time for shipping and follow-up on order status before contacting customer service.
Negative Feedback / Risk Areas
- Recurring customer complaints about slow or nonexistent customer service response and weekend unavailability.
- Return policy and exchanges cited as restrictive, causing denied refunds or returns.
- Reports of missing items, wrong shipments, and occasional double charges on payment.
Positive Feedback
Customers praise style and product quality, note successful resolution in some cases, and value discounts and product variety.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Robert Graham reviews show a 3.3 star rating from 3 customers with 33% likely to recommend; overall sentiment is mostly neutral. Pros noted: style and low price; Cons noted: return policy and responsiveness.
Key Takeaways for Future Customers
- Expect fashion-forward shirts at a lower price point and occasional good resolution on price adjustments.
- Be prepared to document orders and proof of purchase for any disputes or returns.
- Allow extra time for shipping and follow-up on order status before contacting customer service.
Negative Feedback / Risk Areas
- Recurring customer complaints about slow or nonexistent customer service response and weekend unavailability.
- Return policy and exchanges cited as restrictive, causing denied refunds or returns.
- Reports of missing items, wrong shipments, and occasional double charges on payment.
Positive Feedback
Customers praise style and product quality, note successful resolution in some cases, and value discounts and product variety.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Order error
I ordered a short sleeve shirt and was sent a long shirt in error. No response to email or phone calls.
Preferred solution: my short sleeve shirt
User's recommendation: dont buy them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Jacksonville, Florida
Slow, but finally!
- Ordered December 3; promised 4-6 business days.
- No working contact found for customer service.
- Package arrived; ticket shows it was picked same day.
I ordered product December 3 and was told 4-6 biz days to received. 10 days later, I couldnt even find if the order had been processed.
I couldnt find a working customer service number or email, this site managed to do that for me. My package arrived today. The pick ticket shows it was picked the same day I ordered it. Not sure what happened.
Anyway, its the first problem I have jad after many orders. Troubling was not finding a way to contact them!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerExchange Return Complaint
- Ordered after Christmas; returned after New Year and missed deadline.
- Items unused with tags; exchange for 1 skirt and 1 camisole denied by Gina.
I placed an order after Christmas and attempted to return it after New Year's but was told I missed the holiday return deadline, which was 2 weeks before 30 days of purchase! The items were never worn and still have tags attached. Gina refused to make an exception to honor the exchange of 1 skirt and 1 camisole that are now useless.
- Style
- Return policy
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnresolved matter
No customer service agents available on the Weekends. No way to reach anyone about anything. Just mit reachable at all.
Chicago, Illinois
Price adjustment
They resolved everything beautifully. They fixed every single issue that was involved and they have wonderful quality merchandise.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI make a double payment
- There was a double charge for placing the same order twice.
- Please cancel the duplicate order so only one goes through.
I placed an order with Venmo, and I thought it didnt go through because I was placing the order with my phone so I placed the same order with paper that went through so I looked at my account. It was double charge, but I only have one for the number for now, so please I just need one order to go through. Are you people should cancel the other one because its the same thing order
User's recommendation: They should check the account when they place the first order
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Las Vegas, Nevada
Order 336906
Missing splash skull- Tshirt..white .. from my order 336906 only received 2 out of 3 items on 12/15please help me with this issuethank You
User's recommendation: Don’t know but is my first time I bought on line and I have no luck .. my order came incomplete and up to today no answer from Robert Graham yet .. two weeks 10 E-mails .. and multiple calls from my end I haven’t even received a courtesy call back … just keep trying and used app like PISSED customer to z if they can help .. is your money and with this economy every penny count…it was my Christmas gift to myself .. always keep proof of purchases…
Queens, New York
Deliveryi neve had an issue
Nothing went wrong i just bought 700.00 from NYC w a phone call s Scott
Im a fan from the start and also
In the fashion biz
Not sure who reported
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