Robalo Boats
Robalo Boats Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Robalo Boats has a 2.2 star rating from 6 reviews and a mostly dissatisfied customer base, with 67% unfavorable and 33% positive feedback. Price level is medium. Recurring issues involve air pockets, cracks, slow turnaround, and poor customer service and warranty handling.
Key Takeaways for Future Customers
- Check Robalo Boats reviews and warranty details closely before purchase.
- Expect potential delays in service and follow up on parts and repairs.
Negative Feedback / Risk Areas
- Frequent customer complaints about warranty support and rude customer service.
- Reports of fiberglass air pockets, cracks, and poor replacement parts availability.
Positive Feedback
Some customers praise appearance and isolated helpful representatives who answered availability questions.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Robalo Boats has a 2.2 star rating from 6 reviews and a mostly dissatisfied customer base, with 67% unfavorable and 33% positive feedback. Price level is medium. Recurring issues involve air pockets, cracks, slow turnaround, and poor customer service and warranty handling.
Key Takeaways for Future Customers
- Check Robalo Boats reviews and warranty details closely before purchase.
- Expect potential delays in service and follow up on parts and repairs.
Negative Feedback / Risk Areas
- Frequent customer complaints about warranty support and rude customer service.
- Reports of fiberglass air pockets, cracks, and poor replacement parts availability.
Positive Feedback
Some customers praise appearance and isolated helpful representatives who answered availability questions.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Schenectady, New York
Warranty on my rabolo boat
I have a new Robalo Cayman 266 boat. It's in the shop now, and Robalo says they offer a 5-year warranty on their hulls. The boat has an air pocket in the upper gunnel area, which led to cracks alongside my boat.
I contacted customer service several times, during which I've only been lied to and swept under the rug. Do not buy a Robalo boat; the customer service department is very rude and will tell you they're gonna take care of your problems, only to find out from the repair shop that the Robalo customer service team never even called or tried to fix the manufacturer issues with your boat.
Please consider buying a Key West or any other boat for that matter; the quality and service are very poor.
Thank you for reading this sincere true fact about Robalo boats and service.
Dennis Marks
- Looks good
- Costumer service
- Air pockets
- Cracks
Preferred solution: My boat fixed
User's recommendation: Never
Inquiry of availability of a gift size model of a robalo 230 year 2024
My question was satisfactorily answered by a pleasant representative and we even shared a laugh. Thank you!
User's recommendation: Ask the experts
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRobalo
Great Service filled in the required list of letters and symbols. This is annoying that I have to do this.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBack seat lift for on and off switch is to heavy for me to open and close
I love my 24 /6 cayman 2024 I traded in 2016 cayman. The new back seat that opens in the back to get to the power switch is way too heavy to lift.
I talked to Lori about this problem no help except to call my dealer. I had to come home from work to lift the seat up for my wife as she was taking boat out with friends and couldn’t lift the seat it is so heavy. And when u let it down u have to be very careful because it will get away from u and slam down. I did not realize the seat was that heavy when we took the boat out at the dealer because they had turned the power on.
I don’t think I would have purchased boat if I was aware that it would be that difficult to get to power switch. I can just barely lift it.
I have called twice this week and left messages. No return calls. Talked to operator twice she forwarded it to somebody have never heard nack
User's recommendation: Can’t recommend till someone calls me back to get issues resolved
Naples, Florida
Help removing rear cushion R207
Jackie emailed me diagram of screw locations. Only problem the screws were not in indicated location
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSwivel hinge aluminum junk broke, put *** in my boat
I have a 2016 Robo boat sitting on a coyote trailer aluminum aluminum swivel hinges that hold the bunk metal is junk. When I call parts department they never call me back.
Ive called many different departments to complain snap swivel broke put *** through my boat replacement parts are aluminum, hopefully high strength I went out and bought stainless steel Which will perform the junk that they will sell you they should be giving you the parts for free. I will probably have to call the national highway safety Association to inform the public about the dangers driving behind a Robalo boat sitting on a coyote trailer.
User's recommendation: Marine tech for any parts, superior!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFiberglass issues
Contacted Robalo customer service about structural fiberglass issue that they refused to fix. All they did was pass my email to hungry salesmen who say they have nothing to do with service or warranty.
User's recommendation: Read warranty coverage closely as Robalo warranty is a joke.
Fredericksburg, Virginia
Need to replace trim tab cylinders on a 2005 r260
need to know what needs what issues i will have replacing the trim cylinders make Lenco do not have model
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Riverview, Florida
I can not get in touch with anyone there only AI
Just trying to find out if my boat was rigged with a water separator, I can not find one or any help only AI TOO BAD Im not looking to date a computer
User's recommendation: Hope you never need to speak to a factory rep
Didn't perform work maintenance
I purchased a Robalo at the dealers Choice Marine in Orlando in 2014. Operated by Justin Miller.
After many times taking the boat for service and maintenance, they failed, and I believe now that they never had the motor checked.
They were charging me for maintenance service, but the service wasn't done properly. I ended up trading in the Robalo for a new Key West Boat.
I have pictures and a verbal statement from the mechanic at the Key West Boat that the motor on the Robalo was damaged due to a breakdown of maintenance. I spent approximately $10,000 on repairs.
Preferred solution: Corporate office from Robalo to contact me
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