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Rob Hopkins
Satisfaction analysis
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TOTAL REVIEW
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Gorenje washing machine breakdown 12 weeks !
Bought a Gorenje wm in August 2013, fine for 7 weeks then the problems began ... 5 yr warranty ! Fantastic I thought .. Called them to arrange for someone to have a look, engineer came couple of days after call , motor failure - 6 weeks later yes , 6 ! Motor arrived with the engineer and was fitted , lasted about 1 minute and died whilst engineer was here, so , new motor board ordered , two weeks later , board came with engineer (23rd dec) fitted part and voila ! A useful piece of metal exists in my kitchen again ! Day after Boxing Day - bad news, same fault as before :( , called once again for engineer to come and diagnose yet another motor issue, Here we are , 13th January 2014 still no wm and very very very red faced, next step is legal as supplier is as much use as a chocolate tea pot ....
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Location
London, England
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Rob Hopkins