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Roadtrippers

Roadtrippers

roadtrippers.com
What is your customer experience with Roadtrippers?

Roadtrippers Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Roadtrippers has a 1.4 star rating from 5 reviews. Consumers are mostly dissatisfied; reviews cite billing practices, high price level, and limited customer service availability while a minor pro noted is smell.

Key Takeaways for Future Customers

  • Roadtrippers reviews report unexpected charges and issues with subscriptions and auto renewal.
  • Many customers request refunds after billing disputes.
  • Verify contact options before purchase; phone number on site may be invalid.

Negative Feedback / Risk Areas

  • Customer complaints about charging credit account without approval and refund delays.
  • Poor customer service access and wrong phone number listed.
  • Subscription canceled but still charged, leading to dispute and bank involvement.

Positive Feedback

Some users praise the product functionality and note no complaint about core features in isolated reviews.

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Media from reviews

Roadtrippers - Subscription canceled still got charged
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Show reviews that mention
number refund bank issue subscription answer insurance business charges phone
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Darla B Xsw
map-marker Greeneville, Tennessee

Charges on my credit card without approval

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Charged my CC without phone approval. You do not have a phone number where I can talk to someone.

Loss:
$59
Cons:
  • Charging credit account without approval

Preferred solution: Full refund

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Wetzel Jpa

Subscription canceled still got charged

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Roadtrippers - Subscription canceled still got charged

Canceled subscription and still got charged. Looking into getting a refund immediately. If no answer from roadtrippers bank will handle the issue.

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Jhane Rul

To Speak w/a live person is impossible

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Wrong number on website no way to talk directly to anyone . Very disappointing. Once iv purchased this insurance would never do business again with them.

User's recommendation: Don’t use this service

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Michalia F

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brockton, Massachusetts

Weed wasn't all there

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I purchased a quarter and there was only an eighth in the bag! Very unsatisfied, Ive never had problems with this brand.

Loss:
$26
Pros:
  • Smell
Cons:
  • Not all there

Preferred solution: Full refund

View full review
Anonymous
map-marker New York, New York

Troubleshooting software

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No complaint. Great product.

Need valid phone number tho, their website number is incorrect.

Just need clarification on editing trip format. Though they could make it easier for phone contact.

User's recommendation: Valid phone contact

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TerryRay G

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Requested cancelation with 24 hours

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AI Highlights
  • Requester seeks cancellation and refund of auto-debit requiring 24-hour notice.
  • Response delayed; couldn't find the billing name to cancel.

Requested Road Trippers cancelation, expecting refund of auto debit which requires notify within 24 hours. Rt responded with delay and not find account under name. They know the name to bill but couldn't find it to cancel.

Will not allow auto debit next year, waste of money and time.

Loss:
$40
Cons:
  • Customer service value

Preferred solution: Full refund

User's recommendation: Avoid getting trapped with auto renewal.

View full review
Anonymous
map-marker New York, New York

Troubleshooting software

Still same problrm. See our previous nites.

Tried your suggestions, no fix. Cant edit trip guide to move waypoints around.

View full review

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