will d Vyw

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ansonia, Connecticut

Slimy experience

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Road Ready Used Cars - Slimy experience
Road Ready Used Cars - Slimy experience - Image 2
Road Ready Used Cars - Slimy experience - Image 3
Road Ready Used Cars - Slimy experience - Image 4

I bought a car from Road Ready about 7 or 8 years back, and the process was overall positive, so I brought my daughter there last week to take a look at a 2012 GMC truck with very low mileage. We decided against purchasing the truck after being misled by the "sales associate" and the General Manager about the financing terms.

Cut to the chase: my $1000 deposit is being held hostage now. Their business etiquette is atrocious. The 22-year old salesman called me about the car and greeted me with "Hey". I am 62 years old.

When I went to meet the Finance Manager, Amanda, I sat outside her office on a couch for 20 minutes listening to her yukking it up and giggling with some associate. The General Sales Manager was actually annoyed that I decided against buying the truck because he "spent hours on the phone with the bank trying to get the finance terms your daughter asked for". That's *** and even if he DID spend hours on the phone (he didn't) I guess he expects me to just say "Oh that's nice of you. Keep my $1000 for your trouble".

I've attached photos of the handwritten receipt for my deposit, the scribbled finance terms, and a text conversation between the "sales associate" and my daughter in which he misleads her about the financing terms.

Don't go to Road Ready. Don't get financing through ANY dealer.

Get financing yourself through a credit union or small local bank. Stay away from 520 MAIN STREET IN ANSONIA, CT.

View full review

Preferred solution: Full refund

User's recommendation: Stay away. Run away.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article