Riviera Travel
Riviera Travel Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Riviera Travel has a 3.8 star rating from 1 review and overall customer sentiment is mostly neutral, noting good value on destinations and website but issues with delays and compensation.
Key Takeaways for Future Customers
- Riviera Travel reviews highlight a low price level and a well-regarded website.
- Expect many destinations offered and budget-friendly options.
Negative Feedback / Risk Areas
- Recurring customer complaints about exchange, refunds and cancellation policy and delay compensation.
- Instances of long flight delays leading to extra costs and disputed refunds.
Positive Feedback
Reviewers value the number of destinations and the booking website, and find overall pricing affordable.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Riviera Travel has a 3.8 star rating from 1 review and overall customer sentiment is mostly neutral, noting good value on destinations and website but issues with delays and compensation.
Key Takeaways for Future Customers
- Riviera Travel reviews highlight a low price level and a well-regarded website.
- Expect many destinations offered and budget-friendly options.
Negative Feedback / Risk Areas
- Recurring customer complaints about exchange, refunds and cancellation policy and delay compensation.
- Instances of long flight delays leading to extra costs and disputed refunds.
Positive Feedback
Reviewers value the number of destinations and the booking website, and find overall pricing affordable.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Pisa, Tuscany
Compensation for Delayed Return Flight. No RK5625. Pisa to Manchester 12/09/23
- - Booking Ref 137****: Pisa-Manchester flight delayed 7+ hours due to technical issues.
- - Costs: £17.48 for food on the plane and £58 for parking.
Booking Ref, 137****.
Statutory Compensation for Delayed Flight.
On the above date my and wife and I arrived at Pisa Airport around 0830 for our flight to Manchester due to depart at 1020. We were informed by Adrian, our tour manager, that our plane hadnt left Manchester due to a technical issue.
It finally arrived several hours later and then was further delayed due other issues, reported as the failure of equipment required to move the plane, and no time slots etc, etc, totaling in approx 7+ hours delay. This delay resulted in further consequential cost, food on the plane to the cost of £17.48 and extended car parking costs at Manchester Airport of £58.
,
- Tour managers
- Service
- Locations
Preferred solution: Flight Delay compensation and expenses refunded
Travel Agencies Expert Talks
How to Travel Safely During the Pandemic
Top travel tips during the Covid-19 shared by a travel journalist: 1. Research the destination; 2. Check safety measures; 3. Check the airline’s policies; 4. Download the airline’s app; 5. Double check your reservation; 6. Build flexibility into your travel plan. In this interview with a travel expert you can learn how to travel safely, how to book online, how to refund a canceled trip.
Latifah Al-Hazza is a travel expert who visited over 50 countries. She is also a co-founder of Women's Travel Company and an Emmy Award-Winning travel journalist.
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