Riverbank Removals
Riverbank Removals Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Riverbank Removals has 1.6 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Pre service communication.
Cons: Billing before service completed.Consumers are not pleased with Billing Practices and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Queensland, Australia
Terrible Service
This guy hires a truck and then hires backpackers!
A two hour job turned into a 6 hour job and they threatened to lock our stuff in the van until the extra two hour period (which hadn't been worked yet) was paid for in full.
The owner Chris made my girlfriend cry over the phone and when the staff were confronted about the time blow out they explained that they were just backpackers and to their credit they were doing the best they could.
The way the matter was dealt with after the move was even worse. AVOID AT ALL COSTS
Cebu City, Cebu
WORST Removalist Ever!!
This guy hires a truck and then hires backpackers!
A two hour job turned into a 6 hour job and they threatened to lock our stuff in the van until the extra two hour period (which hadn't been worked yet) was paid for in full.
The owner Chris made my girlfriend cry over the phone and when I the staff were confronted about the time blow out they explained that they were just backpackers and to their credit they were doing the best they could.
The way the matter was dealt with after the move was even worse. AVOID AT ALL COSTS
Brisbane, Queensland
Brisbane Riverbank Removals are unprofessional and use backpackers
I found the 2 Men and a truck advertisement on Gumtree, and it sounded like exactly what I needed to move house... until the two guys who rock up were totally green and appeared like French backpackers.
They took their time, swore in french alot and generally were not very happy guys. I was standing watching them at times as they were just standing in the back of the truck, and at $79/hr this didn't make me happy.
Then at the end of the move, they damaged the surface of my leather couch and didn't take responsibility for it. Whatever you do, don't pay until they have completely finished the move!
- Pre service communication
- Damage to my belongings
- Billing before service completed
- Staff
Preferred solution: Let the company propose a solution
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