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River Pools and Spas

River Pools and Spas

www.riverpoolsandspas.com
What is your customer experience with River Pools and Spas?

River Pools and Spas Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

River Pools and Spas reviews show a 1.2 star rating from 2 customer reviews, with consumers mostly dissatisfied; recent advice: "Don't buy from River Pools". Reviews cite high price and problems with product variety and exchange, refund and cancellation policy.

Positive Feedback

No positive comments appear in the provided reviews.

Negative Feedback / Risk Areas

  • Gelcoat failure leaving chalky white surface and cracked fiberglass reported.
  • Customers report delays and being given the runaround when seeking warranty repairs.
  • River Pools and Spas customer complaints mention high price and poor exchange/refunds handling.
  • Concerns about slow or unresponsive customer service.

Key Takeaways for Future Customers

  • Expect possible gelcoat or fiberglass issues and verify warranty terms before purchase.
  • Confirm refund and repair policies and document communications about repairs and refunds.
  • Research River Pools and Spas reviews and contact customer service directly before committing.
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A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Zackery Aie

River Pool gelcoat has failed. The coating is all chalky white and the pool looks terrible.

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AI Highlights
  • - We have been trying to fix our pool since 2021.
  • - The gelcoat has failed and is white and chalky.
  • - They gave us the run around.
  • - We are taking legal action.

Have been trying to get our pool fixed since 2021, the gelcoat has failed and is all white and chalky. They have been giving us the run around and we are about to take legal action. Don't buy from them ever!!

User's recommendation: Don't buy from River Pools

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Mallie Vud

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Warranty. Cracked fiberglass

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Contains 1 confidential file for company representatives

I need to speak to someone. My oool had a crack I need repaired.

I would like a call to schedule a repair of the crack

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