River Bend Nature Center
River Bend Nature Center Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
River Bend Nature Center reviews show a 1.0 star rating from 1 customer review and overall consumer sentiment is mostly dissatisfied. Recent recommendation warns: PLEASE PROTECT YOUR KIDS AT SUMMER CAMP HERE.
Key Takeaways for Future Customers
- Parents should review summer camp safety and observe camp counselor interactions before enrollment.
- Bring a plan for children with special needs and confirm accommodations in writing.
- Expect to request written policies; follow up if staff responsiveness is unclear.
Negative Feedback / Risk Areas
- Customer complaints about rough handling by a camp counselor and no basic first aid offered.
- Reports of distress among children and lack of timely communication from camp administration.
- Failure to provide written policies after repeated requests creates safety and trust concerns.
Positive Feedback
No positive feedback provided in the review.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
River Bend Nature Center reviews show a 1.0 star rating from 1 customer review and overall consumer sentiment is mostly dissatisfied. Recent recommendation warns: PLEASE PROTECT YOUR KIDS AT SUMMER CAMP HERE.
Key Takeaways for Future Customers
- Parents should review summer camp safety and observe camp counselor interactions before enrollment.
- Bring a plan for children with special needs and confirm accommodations in writing.
- Expect to request written policies; follow up if staff responsiveness is unclear.
Negative Feedback / Risk Areas
- Customer complaints about rough handling by a camp counselor and no basic first aid offered.
- Reports of distress among children and lack of timely communication from camp administration.
- Failure to provide written policies after repeated requests creates safety and trust concerns.
Positive Feedback
No positive feedback provided in the review.
Media from reviews
Turn one complaint into a collective action
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Verified Reviewer |
Dallas, Texas
AN ALERT TO PARENTS THAT TAKE THEIR KIDS TO THIS SUMMER CAMP
I would NOT send your children to River Bend Nature Center summer Camp if you want them to be SAFE
During camp my 9-year-old autistic son reported that a male camp counselor roughly handled him and squeezed his shoulder causing him pain my son reported yelling out ow you're hurting me. My 11-year-old son witnessed the interaction first hand.
Earlier that same day my 9-year-old son had a painful blister on his foot according to my son the counselor repeatedly and harshly demanded he put his shoe back on throughout the day my son reported that each time he explained that the shoe was hurting his foot no basic first aid assistance or a Band-Aid was ever offered and I was never contacted despite living 7 minutes away.
By the end of the day my 9-year-old son told me he had a bad headache that the counselor had been exceptionally hard on him and that he did not want to return to camp and see that staff member again.
My 11 year old son also reported being distressed by repeated angry outburst from the same camp counselor and did not want to return to camp the following day I immediately reported my concerns to camp administration and requested that my son's being moved to another group they can't fail to fully reassure me that my children would be safe and protected going forward as a parent I ultimately felt I had no choice but to withdraw both of my sons from the camp to keep them safe.
I requested the camps written policies regarding physical contact between camp counselors and campers on four separate occasions and have still not received them. As a parent of a child with autism and as someone who has professional training and safe not forceful guiding techniques for children I am sharing my experience to bring awareness to the situation and to advocate for my son's and other children attending camp here.
Preferred solution: Full refund
User's recommendation: PLEASE PROTECT YOUR KIDS AT SUMMER CAMP HERE
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