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Ritu Kumar

Ritu Kumar

www.ritukumar.com
What is your customer experience with Ritu Kumar?

Ritu Kumar Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Ritu Kumar has a 2.4 star rating from 1 review; consumers report medium pricing and general dissatisfaction, especially around trust in COD and delivery issues.

Key Takeaways for Future Customers

  • Check recent Ritu Kumar reviews before ordering and prefer tracked delivery.
  • Be cautious with COD orders and confirm delivery processes if you cannot be home.

Negative Feedback / Risk Areas

  • Recurring Ritu Kumar customer complaints cite poor customer service and unresponsive phone support.
  • Delivery problems include alleged extra charges by couriers and lack of accountability.
  • Website issues and concerns about refunds or resolving COD disputes were reported.

Positive Feedback

Customers praise product variety and discounts and often like the outfits when orders arrive as expected.

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A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Heena S Gye

Not happy with customer care as no one picks up the phone

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AI Highlights
  • - Delivery man Blue Dart took 500 extra cash.
  • - Maid handed money by mistake and the driver left.
  • - Order 500018****; I prefer COD, please investigate.
Original review updated Jun 24, 2023

The delivery man (blue dart) took extra 500 as I am outstation but my maid by mistake handed the money, as soon as she realised she asked my driver to stop him but the man refused & left this is for order number 500018**** please look into the matter as it's not about money but it's about trust on cod, you must find out who this man is & complain, I am not comfortable with online payments & always go for cod , I love your outfits & have ordered several times from label with cod, this is the first time such thing has happened, probably the delivery guy took advantage of me not being home,

Loss:
$500

Preferred solution: Apology

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