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I placed an order for several items. First, it took them 3 days after I placed my order to ship it, then two of my items were back-ordered and I was NOT notified of this until my package came and I had to call Customer Service to find out where my items were. Lastly, I...
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3.8
I liked
  • Prices
I didn't like
  • Not receiving what i paid for
#949863
Reply to reviews
Store #10099 in Ashland, MA - Watch out for DOCTOR Jahnavi Patel. A miserable little B**** on a power trip that will not hesitate to humiliate and degrade you in front of other customers for the sake of her own sick personal agenda. Uses her Doctorate in Pharmacy as an...
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I have been using the rite aid pharmacy for many years. The last two encounters with the Fresno shields rite aid pharmacy has been terrible! I am very disappointed in the way the employees in the pharmacy treat the customers. I have been waiting for about a week to...
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Short Review for November 01, 2016, Other

#947554
Rite aid should be boycotted! Employees that work in the warehouse are underpaid and if they get fired without any consideratiin on how long they worked for the company or their work performance. I think an employee should have a write up, suspension and meeting to have all the facts presented before termination. HOWEVER, an employee can quit without notice and get rehired.
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Short Review for October 30, 2016, Pc_exchange_policy

#946260
Rite aid has been doing this for awhile, i have opted out of this program numerous times, called their customer service # at 1800 rite aid to complain and everytime i patronize their business it still seems to happen again. I have NEVER opted to donate anything to kid cents. This is ridiculous. Does anyone know who i can contact abt this???
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Rite Aid Flonase Prescription Refill Review

#940351
1.5
I tried to fill a prescription on Tuesday the automated system said it would be ready Wednesday at 11:15 in the morning I went in Thursday and they told me it was too early. I made a special trip to pick this up and was basically just told tough luck I will never go into a Rite Aid again the people are so rude and don't care about anyone
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Rite Aid Customer Care Review

#935407
1.8
Rite Aid Store 4185 is the worst store ever,the store is dirty the staff is rude. In first place in rudeness is the store manager he looks like he doesn't know what he's doing, I wait like more than 20 minutes to buy one item. I'm not coming but ever again I used to love the store but the new management and his crew are very unprofessional.
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So tired of the staff at the Clearlake Rite Aid Pharmacy. My complaint is way to long to write. I would like it if you could please give me a call so that I may speak with you about it before I go further with this. If I do not get a response I will Have no choice but...
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1.0
I liked
  • Store itself
I didn't like
  • How they deal with customers
  • Pharmacy
#947827
Reply to reviews
The last several times I've been to my local store, its been painfully slow. Last Sunday I was in the drive-up and was behind one customer, and it was over 20-minutes. If they need to process an order, and it was going to take a while, they'd have you wait a few...
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2.0
I didn't like
  • Auto deduction
  • How they deal with customers
  • Being lied to
#943452
Reply to reviews
The nite pharmacist took the keys to the safe home that is not the problem, the problem is they let me sit there 40 mins without telling me about it. Finally I went up to the counter to find out if there was a problem filling the prescription that's when they told me...
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Rite Aid can be a great place to work and shop. It all depends on management. I love my Rite Aid store but hated working for the organization. I had an awful manager and all of my complaints over 6 months were negligently dismissed/ignored. Senior leadership was...
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Made 4 trips to Rite Aid in one day was the first person to drop the prescription off for the day period at 9 a.m. it is now 3:30 p.m. and still no results. The attendant at the window was rude unremorseful that I've made 4 trips. I told him I would wait at the...
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1504 Phillips ave Decatur, AL Oct 10, 2016 Gentlemen: This concerns your facility located on sixth ave in Decatur, AL. On too many times in the past six months I have ordered refills only to find when I went to pick ...
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I liked
  • Staff at local store
#934315
Reply to reviews
I don't care that your new system in pharmacy is new. Why would you make customers wait excessively long. Test and trial it. This is rude and a great way to lose loyal customers. I personally have many choices and have over 12 scripts per month. This is terrible...
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