Rishi Tea and Botanicals
Rishi Tea and Botanicals Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Rishi Tea and Botanicals has 2.7 star rating based on 1 customer review. Consumers are mostly neutral.
- Rating Distribution
Pros: Good teas.
Cons: Bad attitude toward individual customers, Expensive.Recent recommendations regarding this business are as follows: "Consider another tea company".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Rishi Tea and Botanicals has 2.7 star rating based on 1 customer review. Consumers are mostly neutral.
- Rating Distribution
Pros: Good teas.
Cons: Bad attitude toward individual customers, Expensive.Recent recommendations regarding this business are as follows: "Consider another tea company".
Review authors value the most Website and Diversity of Products or Services. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
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Verified Reviewer
Wrong order sent
I ordered two teas. One of the teas I received was a wrong kind - regular Chamomile instead of Chamomile Medley I ordered.
When I called the customer service, they said they sent what I ordered. I am pretty sure that I ordered Medley. I was willing to send the wrong package back and pay shipping. But no, they refused to replace it.
When you pay almost 60 cents per sachet of tea, you expect friendly customer service. But the only thing the customer rep offered was a discount code on the next order.
And she sounded like a robot repeating the same formula - no replacement, no returns. Only when I learned that they sell to big hotel chains, I understood that they dont care about individual customers.
- Good teas
- Bad attitude toward individual customers
- Expensive
Preferred solution: Deliver product or service ordered
User's recommendation: Consider another tea company
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