Manufacturer: Rise Broadband Category: Internet Services Clear all filters (125 of 125 reviews match)
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Buyer Beware on Rise Broadband / Jab / formerly Digis! I started with Ready Tech years ago, always had flat fee of $39/month. After it went to Digis and Rise service because ridiculous and customer service is the absolute worst company I have ever dealt with. I regular received far less than half of speed we should have been receiving close to. On 5mb plan was not even able to watch Netflix without constant buffering with actual speed less than...
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Absolute worst service ever, They lied to me about the speed i would recieve. i am constantly fighting with buffering and disconnects since the first day I signed up with them. They told me to be patient because they were using a new tower, 4 months later i cant even get my phone my laptop or my TV to connect. its been a horrible, frustrating experience im going to be sure to tell everyone under no circumstance should they go with rise broadband...
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1.0
#1004558
Maybe a couple hours a day of connection at best.Can't watch videos. Never have the ability to play a game. Ones that use kilobytes of data.... Constant outages. As in I can type an email that is the most use I get out of a 60 dollar a month service from rise. no answers or fixes. Awful dish installation half installed. when asked to fix it ignored. Whether its weather, or the fact that they lie and say high speeds but always tell you the...
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Rise Broadband Internet Service Review

#982058
1.1
This place sucks. They said they fixed our internet but they actually made it worse. Its pretty bad when your phone data with 4 people on it at the same time, is better than the *** internet provider.
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Rise Broadband Internet Service Review

#974219
1.1
Stuck with this *** company no other provider. Lose internet at least once a month. Now five days. No compensation
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Rise Broadband Internet Service Review

#942212
1.2
Slow speed Always out Risebroadband SUCKS!
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Rise Broadband Internet Service Review

#917614
2.3
SLOW SLOW SLOW We have called twice a week for about 3 months now and still terrible service.....no service providers out here in the country, help.....
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Terrible ISP, even worse than comcast.Slow and inconsistent speeds, any data cap sucks let alone a measly 250 gb, spotty service and signal. Had multiple instances of getting less than 1mb download speed even though we pay for 15. Reported them to the FCC and it fixed it the first time, now its happening a second time because of a weather caused issue on their end - its been about a week now and we can't stream, play games or download ANYTHING...
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Anonymous

Anonymous They can't even pay their bills. They are going belly up.

I've have digis/rise for three years, although not the best internet speed, it was 100% better month to month before i signed a 2 year contract.I was paying about $57 a month when i was month to month 12mbps with 250,000 in data downloading. I called one day after receiving a message stating i was going to exceed my 250K allotment for that month, to ask if i could get more. The salesman stated i could get 350K but i could only get that under a...
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1.1
I didn't like
  • Service was not what was advertized
  • Data overages
  • Super slow internet
#999586
This policy makes for extremely poor customer relations, and I would never recommend Rise Broadband to anyone, because I believe this is completely unfair. And just to inform you, now that I am with a different internet provider, my new speed is 40 mg (as opposed to Rise's 15 mg), and my monthly cost it $29.99 before taxes) as opposed to more that $70 per month with Rise. Julie Zufelt Acct. no: 8137 30 008 0089371 customer code: 8525 zip code:...
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we live out in the country , only could get dial up for years .Till a man named Dave from upstate ( about 2 hrs. ) created a service to get people high speed internet starting from where ho was all the way down to us and miles south of us . He had gotten it to all the rural people , people in small towns via little satellites put up in various locations feeding all the way down here and was going beyond . Daves service was excellent ! If we had...
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1.0
I didn't like
  • No one seems to care about the customer
  • Only the money
#994407
Yes, worst service ever.It goes below 4 mpbs during peak use hours. Only option avialable to us. Best speed of only 12 mbps when we are paying for 20 mbps! WATCH OUT FOR HIDDEN CHARGES. You must DOWNLOAD your bill to view page 2. Monthly computer security service is added to your bill after "free" trial, whether you agreed to it or not. Late charge of $10 is charged AFTER I signed up for autopay. I am told Autopay takes 2 billing cycles for...
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LadyScot

LadyScot Two billing cycles for autopay is normal no matter who yuo sign up with depending on where in the cycle you sign up. Your bank has to authorize it.
Do you live in a rural a...

They charged me for 15Mb for over a year with poor bandwidth all the way.FINALLY a tech came out and said the tower won't even do over 5Mb. What the ***! and then they wouldn't even give me back money! Support was rude and they made it sound like it was my fault. Reported to the BBB and that made them move the next day. Gave me 6 free months and changed my rate to the 5Mb plan. I get between .45 and 3 Mb. Every time I call in or chat, they know...
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1.0
I liked
  • Not a single thing
I didn't like
  • Bad customer service
#990750
They lie to your face and put you in a contract say they will give you good internet then they randomly cut you off and give you terrible internet. If you don't understand the statement of it runs like hot garbage it simply means its terrible. Never get Falling Broadband it is the most scummy company I have ever seen. If you do get Falling trash get out of the contract as fast as possible. My last words for this scam is please do not get Rise Broadband...
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