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| map-marker Fort Worth, Texas

Didn’t get the food I paid for

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Risckys Barbeque - Didn’t get the food I paid for
Risckys Barbeque - Didn’t get the food I paid for - Image 2
11/24/21 placed an order at Risckys barbecue. I ordered All-you-can-eat beef ribs, and they gave me fried catfish. We called back and talked to Cielo and saved my receipt. I didn't go right back because I don't live close to the restaurant. So 12/11/21 I called back, Gerald Brown lied and told me that Cielo didn't work that day and refused to give my what I paid for. I didn't eat the catfish, I threw it in the trash. The lady as took my order put ribs on the receipt. She said the reason she changed it to fish was she Thought I wanted fish when I didn't even ask her or say anything to her about fish.
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Loss:
$15
Pros:
  • Beef ribs
Cons:
  • Bad service

Preferred solution: Full refund

User's recommendation: Check your order before you leave

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