Riptide Recovery - Colton, California
A lady comes to City Hall needing assistance. She is unable to speak good english. Her vehicle was repossessed by Riptide Recovery out of Colton, CA. She has paid all of her passed due payments, and although she has done this, the recovery company will not allow her to pick up her car. She was distraught. The "lady" from Riptide Recovery was rude and said she would not speak to me and that she had already explained to the woman in front of me that she was to call the next a.m. and they only help by appt. only btwn the hrs of 10:00 - 4:00. The woman was here at approx. 3:30 PM. I'm sure they wanted to keep the car for another day just to charge the woman another days worth of storage. This should not be considered legal.
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