Rio Las Vegas
Rio Las Vegas Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Rio Las Vegas has a 1.7 star rating from 3 reviews, with 100% unfavorable sentiment; consumers are mostly dissatisfied and cite high price levels and poor customer service.
Key Takeaways for Future Customers
- Check Rio Las Vegas reviews and recent customer complaints before booking.
- Be cautious about deposits and follow up immediately on refunds or billing issues.
- Expect limited service options and potential value concerns given reported high price level.
Negative Feedback / Risk Areas
- Multiple reports of not receiving 100 refund; refund and billing problems recur.
- Poor customer service responsiveness and rude staff cited in reviews.
- Room cleanliness issues, worn facilities, and charges like resort fee despite closures.
Positive Feedback
No notable positive feedback appears in the provided reviews.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Rio Las Vegas has a 1.7 star rating from 3 reviews, with 100% unfavorable sentiment; consumers are mostly dissatisfied and cite high price levels and poor customer service.
Key Takeaways for Future Customers
- Check Rio Las Vegas reviews and recent customer complaints before booking.
- Be cautious about deposits and follow up immediately on refunds or billing issues.
- Expect limited service options and potential value concerns given reported high price level.
Negative Feedback / Risk Areas
- Multiple reports of not receiving 100 refund; refund and billing problems recur.
- Poor customer service responsiveness and rude staff cited in reviews.
- Room cleanliness issues, worn facilities, and charges like resort fee despite closures.
Positive Feedback
No notable positive feedback appears in the provided reviews.
Media from reviews
Turn one complaint into a collective action
Los Angeles, California
Yes stay away from the [GEOGRAPHIC_DATA] and don't make a deposit
I never got my 100 dollars back when do I call it was at the [GEOGRAPHIC_DATA] they haven't sent it yet dontgive a deposit
User's recommendation: Stay away from the [GEOGRAPHIC_DATA]
Los Angeles, California
Resolved: Yes I would never give up money to the rio casino
They sent my 100 dollars to me. Called them many times.
I didn't get my 100 dollars back from the [GEOGRAPHIC_DATA] how do I get my 100 dollars back from the [GEOGRAPHIC_DATA]
User's recommendation: Don't give money up to the rio casino
Riverside, California
Get my 100 dollars back
I called and they owed me 100 dollars and I didn't get it yet
I put up 100 dollars check out and haven't got it back yet when will I get it back when will I get it back
User's recommendation: Don't put up any money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDisgusting hotel
- The room smelled of B.O. with stains and mold; a resort fee.
- Walls are thin; shower head is corroded.
- Staff were rude; bars closed, pool closed.
The Rio is hands down THE most disgusting hotel I have ever stayed in. The first room they put me in smelled of B.O.
so badly I had to change rooms. The next one wasnt much better. Stains EVERYWERE! The bed, the walls, the carpet, the furniture, all stained and worn.
Wallpaper peeling. And MOLD in the bathroom. The shower head was caked in corrosion. Walls are paper thin.
Tried to take a nap when I awoke to workers shining a light through my window on the 36th floor! The staff could not care less. They were impatient and rude. Also, the whole place is like an abandoned mall.
A ton of the games are dark, bars closed, pool drained, and theyre STILL charging a resort fee. For what??? Check out my pics.
Avoid this place at all costs. It was an absolute nightmare.
Preferred solution: Price reduction
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