Rinna Beauty Reviews
Rinna Beauty Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Rinna Beauty has a 1.0 star rating from 2 reviews; consumers are mostly dissatisfied and recent recommendation reads "BOYCOTT!". Common mentions include poor customer service, confusing payment process, unclear return policy, and high prices; this summary reflects Rinna Beauty reviews.
Positive Feedback
There are no notable positive comments in the available reviews.
Negative Feedback / Risk Areas
- Complex payment flow and difficulty paying by Visa, creating billing friction and abandoned orders.
- No returns, no exchanges, no refunds stated in practice, prompting Rinna Beauty customer complaints about return policy.
- Poor or slow customer service responses after purchase and during disputes.
Key Takeaways for Future Customers
- Expect limited refund or return options; check the final sale terms before buying.
- Prepare for a complicated checkout if you prefer direct Visa/MasterCard payment methods.
- Consider documented communication and caution when purchasing at full price due to frequent post-purchase discounts.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Rinna Beauty has a 1.0 star rating from 2 reviews; consumers are mostly dissatisfied and recent recommendation reads "BOYCOTT!". Common mentions include poor customer service, confusing payment process, unclear return policy, and high prices; this summary reflects Rinna Beauty reviews.
Positive Feedback
There are no notable positive comments in the available reviews.
Negative Feedback / Risk Areas
- Complex payment flow and difficulty paying by Visa, creating billing friction and abandoned orders.
- No returns, no exchanges, no refunds stated in practice, prompting Rinna Beauty customer complaints about return policy.
- Poor or slow customer service responses after purchase and during disputes.
Key Takeaways for Future Customers
- Expect limited refund or return options; check the final sale terms before buying.
- Prepare for a complicated checkout if you prefer direct Visa/MasterCard payment methods.
- Consider documented communication and caution when purchasing at full price due to frequent post-purchase discounts.
Poor payment process
- - Payment process is too complicated and time-consuming.
- - They want a direct Visa/MasterCard option and to avoid PayPal/Apple Pay.
Your payment process & contacts are much too complicated & time consuming!! I am exhausted just trying to pay & wrote a message to you about that & was unable to have it delivered due to more complications!!!
Just needed to order & pay straight by Visa credit card!!
Chose NOT to use any other payments options that you gave!!
Most ALL online orders from ALL companies including Amazon & Google give consumers the option of using a Visa, MasterCard straight option!! Millions of people dont prefer to go through PayPal, APPLEPAY etc options!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNO RETURN, NO EXCHANGES & NO REFUNDS
- - The review says there is no return policy; all sales are final.
- - There are no return shipping labels and no company response.
Her Motto, Ms Lisa RINNA - NO DRAMA NO TRICKS!!
Well, the drama is to solicit you madly, you purchase the products, then they go on sale half-price, free lipsticks etc. So you find that you have purchased doubles, so you haven't even opened up the products.
All are received, you find no return shipments labels in the boxes you contact the company - no response, but then a ticket numbers - finally answer to refer to the RETURN POLICY on the website! Well the NO DRAMA, NO TRICKS! The return policy is THEIR ISN"T ONE - - EVERYTHING IN ALL CIRCUMSTANCES EVERY DAY EVERY PURCHASE< EVERYTIME IS FINAL SALE LADIES & GENTLEMAN!!
NO RETURNS< NO EXCHANGES & NO REFUNDS!
SOME TRICKERY - why not state that from PAGE ONE!
Their response due to the uniqueness of their business.
Gee Estee Lauder, AVON et all, have always had return policies on unsatisfactory un-customers and they have lasted CENTURIES, I guess MS. RINNA is afraid of RETURNS!!!!
Preferred solution: Full refund
User's recommendation: BOYCOTT!!!!!
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