Rightway Parking
Rightway Parking Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Rightway Parking has a 2.5 star rating from 2 customer reviews with consumers mostly dissatisfied; rating distribution split 50/50. Reported pros include cost and shuttle to port, cons note confusing valet, high price level, and concerns about refunds and data policies.
Key Takeaways for Future Customers
- Read confirmation emails closely to avoid using the wrong valet lot.
- Expect mixed experiences with customer service on changes after disruptions.
- Be prepared to document charges if disputing billing or requesting refunds.
Negative Feedback / Risk Areas
- Reports of vehicle break-ins and poor follow-up support raise Rightway Parking customer complaints about security.
- Confusing valet logistics at the cruise port leading to extra charges and refund requests.
- Billing disputes and delayed or denied refunds have been reported.
Positive Feedback
Some customers praise the parking value, shuttle service to the port, and occasional responsive phone support resolving reservation changes.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Rightway Parking has a 2.5 star rating from 2 customer reviews with consumers mostly dissatisfied; rating distribution split 50/50. Reported pros include cost and shuttle to port, cons note confusing valet, high price level, and concerns about refunds and data policies.
Key Takeaways for Future Customers
- Read confirmation emails closely to avoid using the wrong valet lot.
- Expect mixed experiences with customer service on changes after disruptions.
- Be prepared to document charges if disputing billing or requesting refunds.
Negative Feedback / Risk Areas
- Reports of vehicle break-ins and poor follow-up support raise Rightway Parking customer complaints about security.
- Confusing valet logistics at the cruise port leading to extra charges and refund requests.
- Billing disputes and delayed or denied refunds have been reported.
Positive Feedback
Some customers praise the parking value, shuttle service to the port, and occasional responsive phone support resolving reservation changes.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Largo, Florida
To request a refund
- - Reservation 2/14 for valet parking under name Roger Wood.
- - Returned 2/21; told I hadn't paid and was charged $91.71; I have a $169 cruise-port receipt.
On 2/14 I had a reservation with you to valet park. I went to the cruise port and went the valet.
I gave them my reservation # and they took my car. When we returned on 2/21 I went to get my car and they said I didn't pay and I had to pay them $169. So apparently I went to the wrong lot. My name is Roger Wood and my Reservation # is 204**** and transaction# is 121474****14 the fee was $91.71.
I know it was my mistake but an honest mistake.
I was wondering if I could get refunded the $91.71. I do have the receipt from the cruise port valet for $169.00.
- Do a great job with the parking and transporting to the port
- Valet lot is very confusing
Preferred solution: Full refund
User's recommendation: Make sure you read the email you receive from Rightway Parking because the parking could be a little confusing especially the valet parking. Because the valet parking at the cruise port is not the same as this valet lot.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Charlotte, North Carolina
Parked in their approved motel lot and was broken into with damage over $3000 They were no help and will not even allow me to post a review. Never again.
They never answer a phone call. If you have a problem you are on your own. Use at your own risk.
Truck broken into with damage. No response from them and can't even leave a review on their site. Never use.
- Cost to park
- Use at your own risk
Preferred solution: Full refund
User's recommendation: DONT USE
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHurricane stress
- - I've used Rightway for years with no problems.
- - I tried to modify a reservation after hurricanes and the change was handled by phone in minutes.
I have not previously had any problems with Rightway and have used them for years. I was trying to modify a reservation as our area got hit by two hurricanes.
Cruise ships were delayed and I think the company was overwhelmed. I finally reached cs by phone and my change was handled in minutes.
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