RightSpace Storage
RightSpace Storage Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
RightSpace Storage has 1.2 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Friendly and always have space, Location.
Cons: Agreed to a certain date and they did not go through with it, Customer service, Many.Recent recommendations regarding this business are as follows: "Answer the phone and stay open until the time on the door said", "Not recommend to use this company unless you enjoy zero results", "Be cautious", "You vote with your dollars-avoid", "Stay away".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
RightSpace Storage has 1.2 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Friendly and always have space, Location.
Cons: Agreed to a certain date and they did not go through with it, Customer service, Many.Recent recommendations regarding this business are as follows: "Answer the phone and stay open until the time on the door said", "Not recommend to use this company unless you enjoy zero results", "Be cautious", "You vote with your dollars-avoid", "Stay away".
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Reliability. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Redmond, Washington
I called the store 10 or 12 times and on answer
Nobody to answer the phone.
I get down here and the office is closed early huffed bhhunbiibbhhijbvhujh
User's recommendation: Answer the phone and stay open until the time on the door said
Fullerton, California
Unsatisfied with service
Need to speak with a supervisor. Not a flunkie with a condescending attitude!
Very unhappy with my dealings with your pathetic employee at one of your facilities.
I can go to the Better Business Beureau and leave a review of your services. Zero stars or my verbal explanation with be quite revealing!
User's recommendation: Not recommend to use this company unless you enjoy zero results
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Phoenix, Arizona
Service
No response from Rightspace
My daughter passed away recently. I have the death certificate.. Im her mother the death certificate has my name on there as well proving who I am. I just need to get in the storage locker to get pictures and documents out, the manager will not give me the Regional managers name/phone number, even though I requested it and also will not allow me into the storage unit to get those few things out when I asked when it would go up for auction she wouldn't give me a date.
I was instructed I needed to go to the court to become executor of the estate before they let me in the storage unit. I have not had to become the executor for any other items I feel Right Storage ia making it difficult for me to get documents and pictures from this 5x5 storage on purpose.. With the exception of Right storage everyone has been very helpful and kind with items that have needed to be done after my daughters death. I am very disappointed in the customer service that Right Storage has offered.
I also find it extremely odd that when you request the Regional managers name/phone number , they will not give it to you that throws huge red flags.. Do better Right Storage
- Location
- Customer service
Preferred solution: Access to deceased daughters 5x5 storagecunit
User's recommendation: Be cautious
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Henderson, Nevada
All break ins have been an inside job
My unit has been broken into twice. Any unit that has the same screws holding the plate for the slide as I do is being broken into.
The screws have been replaced on certain units by putting a spacer in between the screw & plate which allows them to unscrew it & bypassing lock totally. These units are not in view of cameras & the fact that you can exit building after 8PM but not enter means they have all night to rummage through renters stuff. Apparently there is no motion detection hooked up
with any alarm co. I had to pay $100,00 to have someone come out to put the correct screw in so they are now flush with slide, just like they came originally when the place was built.
The managers response was the same both times. "Just fill out a report with the police & the Insurance Co". Like this is so simple !
Doesn't take pictures & I don't think she calls police herself at all. Cause nobody has contacted me regarding break ins.
North Las Vegas, Nevada
I need a code for my unit. I have been locked out.
I am in fear of losing my stuff by renting a unit in your storage facility. Right Space.
I did not pick this storage place out. I am going to get my things out of there and I have to get some legal help I will! I am in unit 1135. My name is Sharon Denise Marshall.
My phone number is 725-248-****. I am going to do everything I can to keep you guys from Stealing My Stuff.
Preferred solution: I need a code to get into the gate I am out of state and I moving my stuff out.
I am contacting you because I am being harassed as renter I have been locked out of my unit. I am a renter in the Las Vegas Pecos @1135 .My name is Sharon Denise Marshall
I am being locked out of my unit. 1135 on Pecos Street in North Las Vegas NV. I am in fear of losing
Preferred solution: I need a code. I have been locked out of my unit. I'm in fear of losing my stuff and I'm going to move out.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Belton, Texas
Past Due
I contacted Rightspace Storage and spoke with the regional manager. Zero help.
It's is my fault she said, because funds should have been in my account three days AFTER auto pay was scheduled. The agreement we made was on the first of each month. I trusted them with that.
Not only did they fail with the auto pay, they are also now charging me past due fees. Pretty sad when a combat veteran on limited income does the right thing to avoid being late.
Dear Sir/Ma'am, I requested that the auto pay be on the 1st of every month and was agreed by Rightspace. It has been like that in previous months.
I live on a fixed income and 90% of all my bills are autopayed on the 1st of every month. I chose to auto pay due to the simplicity of it. I trust you to make it happen so I dont have an added fee. When you don't charge it on the first, it throws my account off balance.
Then I end up owning you more money when it could have been easily charged on the agreed date. Now I have a past due notice.
Thank You,
Ruben
- Friendly and always have space
- Agreed to a certain date and they did not go through with it
Preferred solution: Full refund
Reseda, California
Disrespectful attitude from the manager Susan
Every time I interact with her theres a major hassle, she hassles me every time she see me, Its to the point that I dont want to rent after this month
User's recommendation: You vote with your dollars-avoid
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Royse City, Texas
Dont have access to storage
the key pad hasn't been don'tdworking since Sunday,we run a business out of thus storage,says temporarily out of order,but come on 2 days and still not fixed,and then you call office and of course no answer, think i have to take business some place where my business is appreciated
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Jacinto, California
My life was sold to some stranger despite me having attempted to pay
My money was refused, then my unit sold to some inconsiderate low life, my request to have my FATHERS ASHES and pictures left behind were completely ignored. What kind of business is so overzealous to sell a customer's personal documents, pictures and family remains away they can't even take the money they are owed BY THE CUSTOMER.
I TRIED TO PAY BEFORE THE AUCTION DATE.
I WAS THERE WITH THE MO EY AND I WAS TOLD IT WAS TOO LATE. I HAD A PAYMENT ARRANGEMENT WITH A MEMBER OF THE RIGHTSPACE STAFF.
- Many
Preferred solution: Let the company propose a solution
User's recommendation: Stay away
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