New Reviewer

Avoid - unable to contact on their published contact email.

RightFlorist - Avoid - unable to contact on their published contact email.
Update by user Mar 10, 2020

Now it's March 10th 2020 - still no response from this vendor since the issue was raised just after Christmas 2019. Is there anything the community of Pissed Consumer can do - other than completely avoid this business?

Original review posted by user Dec 29, 2019
From: Sent: 28 December 2019 20:59 To: info@***.com Subject: Order plhmg18121**** To: Customer Services Manager Product ID 4000 Price $190.80 Delivery promised 20th Dec 2019 My son in Germany was disappointed when the hamper arrived today, 28th December, over a week late. Also, I asked him to send me a photo of the contents, and it is very disappointing compared to what I expected when the order was placed. I attach the photo he sent of the entire contents, and of the delivery label. Do you have any comment. – this does not seem like $190.80 value? Regards
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ID
#1745400 Review #1745400 is a subjective opinion of poster.
Pros
  • Website attracted me as a customer
Cons
  • Quality and value of product received not as website description
  • Product promised before christmas delivery arrived 8 days late
Reason of review
Not as described/ advertised
Loss
$190
Preferred solution
Full refund
New Reviewer

Didn't deliver the item or issue a refund

I ordered a gift for my mother from roghtflorist for her 75th b'day about 10 months ago. It was never delivered. They made up some story about it being help up by the police and then that the address was incomplete (though it wasn't), after that they said that they tried to deliver it but wasn't accepted. After about 2 months of this I asked for a refund and i was told that I would get a refund within 10 - 15 days. After numerous phone calls and dozens of emails to customer care, 10 months later, still no refund. Save your money and a lot of headache - go with another company. I have used several others this was my first encounter of such kind. Bad ethics, atrocious customer service; infinite thumbs down.
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ID
#253086 Review #253086 is a subjective opinion of poster.
Location
Delhi, Delhi

A birthday cake to India

http://www.rightflorist.in/ - This is the website you never want to visit or use their service. I was guarenteed to send a birthday cake to a child in India. But it did not arrive even the next day. You can imagine how a child would feel on his birthday without a cake which was promised. The thing is they dont even seem to care. When we followed up they said next day it will be delivered. But nothing happend. Very poor customer service and wrong promises really upsets me. I would mot recommend anyone to this service. I could even understand the delay but the customer service is just hopeless and useless.
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ID
#190507 Review #190507 is a subjective opinion of poster.
Location
Groningen, Groningen

About

RightFlorist Delivery Policy
To read more: http://www.rightflorist.com/DeliveryInformation.asp
RightFlorist Terms of Service
For SOS deliveries, please contact RightFlorist for possibilities. Delivered the product at the Gate/ Reception/ Neighbor. Images are indicative only. Though www.rightflorist.com try RightFlorist's' level best to deliver as per the image shown, designs may vary & are subject to availability of flowers / consumables on any particular day. RightFlorist reserve the right to substitute the flowers (Including specified color) / other products with equal or higher value in case of non-availability of the desired product. In case a customer wants to cancel an order he needs to do it at least 24 Hours before the date of delivery or the date of shipment. The Company are not responsible for maintaining the confidentiality of customer's account and password. Customers will be solely responsible for all activities that occur under their accounts and passwords.
To read more: http://www.rightflorist.com/Terms_and_Conditions.asp
RightFlorist Privacy Policy
Further when The User of company services order, RightFlorist need to know The User's name, e-mail address, mailing address, credit card number, and expiration date. This allows The Company to process and fulfill The User's order. This will used only for the service The Client have sought and would not be under any circumstances passed on for any other commercial purpose. When The Client of RightFlorist place orders it is through a secure server. The secure server software (SSL) encrypts all information The Client of RightFlorist input including The Customer's credit card number, before it is sent to www.rightflorist.com This makes it unreadable as it travels across the Internet. Furthermore, all of the customer data The Company collect is protected against unauthorized access. RightFlorist.com will not disclose any of The User's personally identifiable information except when RightFlorist have The Client's permission or under special circumstances, such as when The Company believe in good faith that the law requires it.
To read more: http://www.rightflorist.com/Privacy_Policy.asp
RightFlorist Pros and Cons

Pros: Website attracted me as a customer

Cons: Quality and value of product received not as website description, Product promised before christmas delivery arrived 8 days late

Summary

RightFlorist is an International Flower Delivery by International Florists. The company delivers Flowers and Gifts same day. Such thing as Flower Bouquet, Flower Arrangements, Wine Hampers, Gift Baskets, Hampers and many other gifts can be sent worldwide through RightFlorist. It also delivers Valentine's Day Gifts and Flowers, Mother's Day Flowers, Easter Gifts, Christmas Gifts, New Year Gifts and much more. One may send Birthday Cakes, Flowers and Gifts, Anniversary Flowers, Cakes and Gifts, Wedding Gifts, Condolence Flowers, Funeral Wreath, and New Born Baby Gifts online. The delivery can be done to many counties worldwide including USA, UK, Hong Kong, Singapore, Japan, Germany, France, Spain, Mexico, Malaysia and many more. The company accepts credit and debit cards in all currencies.

RightFlorist reviews and complaints

RightFlorist is ranked 81 out of 240 in Flowers / Florist category

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