New Reviewer

Avoid - unable to contact on their published contact email.

RightFlorist - Avoid - unable to contact on their published contact email.
Update by user Mar 10, 2020

Now it's March 10th 2020 - still no response from this vendor since the issue was raised just after Christmas 2019. Is there anything the community of Pissed Consumer can do - other than completely avoid this business?

Original review posted by user Dec 29, 2019
From: Sent: 28 December 2019 20:59 To: info@***.com Subject: Order plhmg18121**** To: Customer Services Manager Product ID 4000 Price $190.80 Delivery promised 20th Dec 2019 My son in Germany was disappointed when the hamper arrived today, 28th December, over a week late. Also, I asked him to send me a photo of the contents, and it is very disappointing compared to what I expected when the order was placed. I attach the photo he sent of the entire contents, and of the delivery label. Do you have any comment. – this does not seem like $190.80 value? Regards
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#1745400 Review #1745400 is a subjective opinion of poster.
  • Website attracted me as a customer
  • Quality and value of product received not as website description
  • Product promised before christmas delivery arrived 8 days late
Reason of review
Not as described/ advertised
Preferred solution
Full refund
New Reviewer

Didn't deliver the item or issue a refund

I ordered a gift for my mother from roghtflorist for her 75th b'day about 10 months ago. It was never delivered. They made up some story about it being help up by the police and then that the address was incomplete (though it wasn't), after that they said that they tried to deliver it but wasn't accepted. After about 2 months of this I asked for a refund and i was told that I would get a refund within 10 - 15 days. After numerous phone calls and dozens of emails to customer care, 10 months later, still no refund. Save your money and a lot of headache - go with another company. I have used several others this was my first encounter of such kind. Bad ethics, atrocious customer service; infinite thumbs down.
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#253086 Review #253086 is a subjective opinion of poster.
Delhi, Delhi

A birthday cake to India - This is the website you never want to visit or use their service. I was guarenteed to send a birthday cake to a child in India. But it did not arrive even the next day. You can imagine how a child would feel on his birthday without a cake which was promised. The thing is they dont even seem to care. When we followed up they said next day it will be delivered. But nothing happend. Very poor customer service and wrong promises really upsets me. I would mot recommend anyone to this service. I could even understand the delay but the customer service is just hopeless and useless.
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#190507 Review #190507 is a subjective opinion of poster.
Groningen, Groningen

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