New Reviewer

RIGHT TOYOTA LIES

They tell you one thing one day; a different thing the next. They coerce; they upcharge warranty's by 3 times a much. Then they change all the numbers in the contract to reflect a lower amount so if you try to get a refund it shows you paid much less. They purposely dont give a clear print out of numbers and they even tried to get me to pay for a car i had never seen! Then they tried to get me to take delivery without giving me the numbers. TRUST ME DONT GO HERE! there are plenty of other dealerships and Camelback treated me well.
View full review
ID
#250926 Review #250926 is a subjective opinion of poster.
Location
Phoenix, Arizona
Loss
$20000
New Reviewer

Right Toyota Completely Satisfied

Right toyota delivers! I currently having my car serviced at Right Toyota. For the past three years this dealership has always,in all cases Sales, Parts, Service exceeded my expectations. In a time when service is lacking that personal touch and a real experience that is lacking in most business enviornments. When things get tough the tough stop servicing those who keep them in business,,,but not the case with Right Toyota they are simply the modle dealerships and companys should strive to become.You should come and see the difference for yourself.Love my 2010 Prius, and Wifes 2010 Tacoma.
View full review
ID
#213043 Review #213043 is a subjective opinion of poster.
Location
Phoenix, Arizona
New Reviewer

Right Toyota Service Department screwed me on a warranty issue.

Right Toyota, of Scottsdale Arizona refused to cover under warranty a transfer case that failed on our '07 FJ on the assertion that it was towed, and therefore it voided the warranty. This, despite the fact that the drive shaft had always been disconnected during towing, and therefore towing could not have caused the transfer case failure. You cannot tow the FJ straight out of the box. You must use a drive shaft disconnect kit. Hundreds are being towed with that same kit, with no problem. We had no problem for over 10,000 miles of towing! Shame on them!
View full review
1 comment
#59817

I am confused, how did tehy ***? Toyota dealerships get paid for doing warranty work, if your vehicle qualifued for warranty work they would fix it so they get paid by the manufactor.

It is advouse that your vehicle did not qualilfy for warranty work because you damaged the car your self.

It is not a defect of the vehicle it is a defect of the operator who caused the car to fail. Stop blaming other for the fact you didn't get the work done for free.

ID
#127050 Review #127050 is a subjective opinion of poster.
Location
Phoenix, Arizona

About

Right Toyota Return Policy
At Right Toyota, www.righttoyota.com understand that circumstances change and things can occur that can affect The Customer's vehicle lease. The Company do Right Toyota's' best to make it as easy as possible to return The Customer's leased car, minivan, truck or SUV by giving The User of company services several options. Toyota cars, trucks, vans and SUV's have been built to last, and many of Right Toyota's' customers have ended up falling in love with their leased Toyota or Scion vehicle. After all, once The User of Website have leased a car The Customer know exactly what The User of company services are buying as The Client have maintained and driven the vehicle. The first thing Website do is significantly reduce the price of original MSRP. After all, once The User of company services have leased a car The User of Website know exactly what The User are buying as The Client have maintained and driven the vehicle. The bank that financed The Client's current lease can assist The User of company services with that. Upon The User's arrival, please ask for a Service or Sales Manager.
To read more: https://www.righttoyota.com/how-to-return-your-leased-toyota/
Right Toyota Privacy Policy
By explaining Right Toyota's' privacy policy to The User of Website The Company trust that this notice will allow The Client to better understand how www.righttoyota.com keep certain information private and secure while using it to serve The User better. www.righttoyota.com take seriously Right Toyota's' responsibility to respect the confidentiality and security of non-public personal information - called "Consumer Information" in this notice. Company's policy calls for safeguards to protect consumer information only by those who need access to do their work. The same holds true for Right Toyota's' affiliated companies, which are companies that, now or in the future, Website own (or control), or are owned (or controlled) by, or are under common ownership (or control) with. Website also may maintain, as required by applicable federal regulations, physical, electronic, and procedural safeguards to guard The Client's nonpublic personal information.
To read more: https://www.righttoyota.com/privacy/
Right Toyota FAQ
To read more: https://www.righttoyota.com/credit-faq/
Summary

Right Toyota is an auto dealership. The corporate office of the company is headquartered in Scottsdale, AZ. The company holds an ample stock of all the new cars as well as a wide selection of the pre-owned ones. The company provides cars, light trucks and SUVs from Toyota of such models as Yaris, Corolla, Matrix, Camry, Camry Solara, Avalon, Rav4, Highlander, 4 Runner, FJ Cruiser, Sequoia, Land Cruiser, Sienna, Tacoma, and Tundra. The company also provides its clients with auto parts as well as accessories.

Right Toyota offers auto services ranging from repairs, general maintenance such as oil changes to major repairs.

Right Toyota reviews and complaints
Edit Description

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article