Right Time Watches
Right Time Watches Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Right Time Watches has a 1.7 star rating with consumers mostly dissatisfied; reviews show willingness to sell and deliver but limited customer satisfaction efforts.
Key Takeaways for Future Customers
- Check recent Right Time Watches reviews and independent assessments before purchase.
- Expect low price levels but verify repair guarantees and warranty terms in writing.
Negative Feedback / Risk Areas
- Recurring Right Time Watches customer complaints cite refusal of refunds or exchanges after repairs.
- Customers report unresolved billing or refund issues and limited responsiveness from customer service.
Positive Feedback
Some customers praise repair capability and persistence in restoring vintage watches.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Right Time Watches has a 1.7 star rating with consumers mostly dissatisfied; reviews show willingness to sell and deliver but limited customer satisfaction efforts.
Key Takeaways for Future Customers
- Check recent Right Time Watches reviews and independent assessments before purchase.
- Expect low price levels but verify repair guarantees and warranty terms in writing.
Negative Feedback / Risk Areas
- Recurring Right Time Watches customer complaints cite refusal of refunds or exchanges after repairs.
- Customers report unresolved billing or refund issues and limited responsiveness from customer service.
Positive Feedback
Some customers praise repair capability and persistence in restoring vintage watches.
Turn one complaint into a collective action
Johnston, Rhode Island
My complete happiness.
- - Two watches restored by ROT Watches; Ryan fixed them.
- - 1928 Hamilton fixed after others couldn't; Longines now works, and I’d recommend ROT Watches.
I had two watches restored with ROT Watches.
The first was a 1928 Hamilton that three watchmakers in my area could not fix. Ryan fixed it with no problem
The second was my dads 1960s Longines that , once again, no one in my area would touch.
It took a few trips back and forth but its on my wrist and working beautifully. Ryan kept at it until he got it running perfectly.
I would recommend this business anytime.
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Verified Reviewer |
Highlands Ranch, Colorado
Customer Satisfaction is Nil at Right Time Watches
- - Spent $8,500 on a Ball watch that won't keep time.
- - Independent assessment says it is a lemon needing a rebuild, and Right Time refused refund.
Customer satisfaction is not a primary concern at Right Time watches in Denver CO. I spent $8,500 for a Ball watch that has not kept time since I gave it to my husband for his very special 75th birthday a year ago.
His grandfather was a railroad engineer, and Ball watches were sacred in his family. In the first 6 months, the watch was back to Right Time and Switzerland for repair, and they had it more time than he did. An independent assessment of the watch reported the watch is a lemon and it needs a complete rebuild. The assessor recommended that Ball or RightTime should make good on it.
Right Time refuses to take it back or exchange it because now the watch is used.
Right Time made a supreme effort to get the watch to me in time for the birthday, but was adamant when we finally asked for a refund or exchange. I would never recommend this dealership, or Ball watches for that matter.
- Willingness to sell and deliver
- No effort at customer satisfaction refusal to refund or exchange
Preferred solution: Full refund
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