pauline j Tph

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Verified Reviewer

To report a worker if your call me a thief. Got it in a email today

called to get a returnlabel sent ot me, I am 75 have a husband 0f 58 years ,who is in home hospice care I am his 24/7 care giver,do not have a working printer and had 2 weeks left to return the can opener. She refused got very upset with me. and then sent me a email , that i still have callinf me a 75 year old thief.She sent walmart a email saying the call was recorder would like them ro sent those calls 4 0r 5 i think to walmart so they can hear for them selves.Wal mart was kind and refunded my money But I can sleep good at night thinking about this. never in my life have i been talked to so disrespectable.
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Pros:
  • I love as seen on tv
Cons:
  • Called me a liar and a 75 year old thief
  • This employee was so disrespectful and unwillin to listen

Preferred solution: Apology

User's recommendation: As Seen on TV needs to get rid of this person before the get sued and loose a lot of money .because os a erson who does not care about AS Seen on tv

Anonymous
map-marker Millsboro, Delaware

There customer service sucks.... The phone number that give you, it rings ones and then it hangs up on you. I will never buy anything from As Seen TV

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Customer service sucks..... I order one thing and got something totally different and you can't call anybody to get help with your order.
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User's recommendation: Find someone else

colleen b Oyc

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Verified Reviewer

Did not receive order

As Seen On TV - Did not receive order
I ordered a shower head on September 23, 2021. I cant track it and I didnt receive it ! Not happy. Cant contact anyone numbers are no good. No answer to my emails. order number E361****
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Loss:
$27
Cons:
  • Never received item

Preferred solution: Full refund

User's recommendation: don’t do it !

Richard R Robertson

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Verified Reviewer

UFO AIRCRAFT does not work

Order # 219651 recieved today 1/7/22 Charged the unit for approx 45 mins per instructions. Unit will not turn on. The on switch is faulty. I would like to return the item. Please issue a return authoriation. I can't review the quality or performance of the item because we never got to try it out
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Preferred solution: Full refund

Sharon F Dys

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Verified Reviewer
| map-marker Fayetteville, Arkansas

Not received 5 items of my order

Order #57292. Only got part of my $253.78 order. 5 things still not delivered. Missing is 4 sets of white knives and 1 laser scissors.
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Loss:
$93
Pros:
  • No e

Preferred solution: Deliver product or service ordered

User's recommendation: Do not buy from as seen on tv. It’s been a month and I still haven’t gotten it all.

Janet M Ucr

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Verified Reviewer
| map-marker Sacramento, California

Didn’t get my order P167672

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I ordered a spin mop with bucket and never received it. They took the money now when I call the toll free number it rings once and then disconnects Very upset about this please just answer your phone
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Loss:
$50

Preferred solution: Deliver product or service ordered

Bettina S Owz

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Verified Reviewer

Floor Police Motorized Mop

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Updated by user Jan 02, 2022

S0 far I have not heard back from the As see on Tv company.

Updated by user Dec 03, 2021

I never got a refund

Original review Dec 03, 2021
I ordered a Floor Police Mop and I never received it. according to informed delivery it was delivered to the parcel locker. There never was a key in my box. I explained all this to them and ask them for a refund but have not heard back.
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Loss:
$42
Pros:
  • To hard to cumminicate with customer service no returned call
Cons:
  • Not delivered as stated

Preferred solution: Full refund

User's recommendation: I would not buy from this company

Anonymous
map-marker Edmonton, Alberta

Base below basket has peeling circles

Well I think this is possibly the third time Im trying to get an answer but here goes. The base below basket has circles appearing.
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Vince R Yos

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Verified Reviewer

Status on order E369617

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Status on order E369617 I have called and get no satisfaction no one answers and Im in and endless loop of nothingness
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Loss:
$15
Cons:
  • No customer service

Preferred solution: Deliver product or service ordered

User's recommendation: If this is the service I get stay away

Patricia R Fpu

I made a purchase and never received the item.

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I ordered an item from As Seen On Tv and never received the item. I have sent several emails and there is no response.
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Loss:
$482

Preferred solution: Deliver product or service ordered

ROSE C Xee

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Verified Reviewer

PAID FOR MY PRODUCT BUT PRODUCT WAS NEVER SENT.

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NEVER RECEIVED THE PRODUCT I ORDERED. I TRIED E-MAILING TO CUSTOMER SERVICE EVERY DAY WITHOUT SUCCESS. NO RESPONSE E V E R. I TRIED CALLING THEM AND THERE IS NO ONE THERE TO ANSWER THE PHONE. IT JUST RINGS AND RINGS. CAN'T EVEN LEAVE A MESSAGE. THIS IS FRAUD. MY CREDIT CARD WAS CHARGED FOR THE PURCHASE AND THE PRODUCT WAS NEVER SENT. I do have my order no. E361**** Hopefully someone there can check on that order no and send me the TRACKING NO. just in case the product WAS SENT but stuck en-route somewhere.
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Loss:
$42
Pros:
  • No pros
Cons:
  • Charges your credit card but never sends the product

Preferred solution: Full refund

User's recommendation: BEWARE.

Lila D Sny

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Verified Reviewer
| map-marker Hackney, England

Talk to someone

No one write back to you about my bed look at email I have send need these bed took back stop payment till get these bed back
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Lila D Sny

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Verified Reviewer
| map-marker Hackney, England

Talk to someone

Two single bed med to be a king size look at my email not write the same thing over and over do your job right
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Dean P Nyu

Product

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The day and night visors are up not clear, they are opaque and do not work. The phone number to customer service hangs up after 1 second. This is unacceptable.
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Loss:
$25
Cons:
  • Product is not clear or usable

Preferred solution: Full refund

deborah w Spa
map-marker New York, New York

NO ORDER AND YOU CHARGED MY CARD

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YOU SUCK, CARD CHARGE A MONTH AGO AND ORDER HASN'T SHIPPED ??? CANNOT COTACT ANYONE, SENT OUT 2 EMAILS NOTHING AND TRY TO CALL KEEP GETTING DISCONNECTED
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Loss:
$3489

Preferred solution: Full refund