Mohamed B Obh

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Verified Reviewer

Complain

I am a ricky rockets costumer We are trucking company and we get diesel weekly , the manager was targeting me for not paying him parking money so he called a tow truck and towed my truck without callingme. he know my number and he called me before , tow bill cost me $1400 he probably got a piece from the towing company , i will never buy diesel from you and you need to investigate this corrupted manger who s harassing truckers for parking money .
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Loss:
$1400

Preferred solution: Investigate Corrupted manager asking money for truck parking

Anonymous
map-marker Chicago, Illinois

Complaint on the manager I believe her name is Karen she's a bit older lady

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The manager needs to be more courteous with the customers that's playing the slot machines I lost my whole life in the machines but I'm not complaining mismanager calling the cops on the customers to get them arrested for no reason I believe it hurts her if she sees someone drinking more than one cup of coffee or get an extra donut because they lost their whole life savings to keep Ricky rockets happy she bullies her employees she need to be trained properly how to speak to human beings
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User's recommendation: Be careful they will get you arrested well Karen will

Regina S Kvq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bremen, Illinois

Damaged my property

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Ricky Rockets Fuel Center in Midlothian, IL is a large gas station with a car wash attached. I was a frequent customer at this car wash since it was very convenient and aesthetically pleasing. On June 6th 2020, I decided to go to this location to get my car washed. I paid for gas at the pump and selected the car-wash option. The experience was normal and I did not feel like anything out of the ordinary occurred. When I pulled out of the car wash and drove to my destination I noticed the large scratch across the body of my vehicle (2014 Cadillac SRX). I immediately called the gas station and told them about the incident. They told me to come in and fill out a claim form. I got to the gas station in less than 20 minutes after making the call. A guy came out and started to take pictures of the damage to my vehicle. I then filled out a form with my information on it. I was told that someone would contact me on Monday. I waited until Sunday June 14th to go back to the gas station since no one contacted me about the incident. They told me that I needed to speak to the manager (Frank), and he wouldn't be available until Monday. I was furious so I went back to my car and wrote a bad review of the business on Google. An hour after I wrote the bad review. I got a call from Andy. I'm not sure who Andy is, but he told me that he reviewed my claim and that their car wash didn't cause the damage to my car. I told him that my car did not have this scratch until after I came from their car wash. He argued with me and told me that I can take it to court but they are not liable for the damage. He also said that their spinning brushes wouldn't cause that type of damage to my car. Their car wash has more than spinning brushes inside of it and I believe that one of the features in their wash scraped against my car and caused the large unsightly scratch
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Preferred solution: Let the company propose a solution

User's recommendation: Do not use this Car Wash. They will damage your car and deny liability.

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