Anonymous
map-marker New York, New York

Order Status

Dear all, Yes. Rick Owens responded immediately to my concern about not receiving my order confirming. My ordered delivered soon after. Thank you for following up.
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Ziomara Zei

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Chicago, Illinois

Never Received My Refund

Rick Owens - Never Received My Refund
Rick Owens - Never Received My Refund - Image 2
I placed an order in the Amount of $769 on April 11th it was cancelled due to Failed Bank Verification, It said I would receive a Refund Within 30 business working days. It has Ben 2 months and I havent received my Refund .
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Mikeyah B

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Verified Reviewer

Stock

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Need to know when wen their restocking the Rick owners dr martins boots Im very interested in but them please send me a email when they are back in stick thank you so much I need them by the end of June
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Preferred solution: The dr marten boots

Charlene S Vyt

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Verified Reviewer

Worst customer service ever!

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Original review Jul 30, 2022
Bought a pair of shoes for $1600. They were too big. I couldnt contact anyone via phone or email to either return or make an exchange. They only give you 10 days to do so. Now I have shoes that are too big that I spent my hard earned money on. The website sucks. You would think they would have a more user friendly website to process exchanges like every other brand with all of the money they make. I will never shop with them again!
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Loss:
$1600
Cons:
  • Poor customer service

Preferred solution: Full refund

User's recommendation: Don’t do it!

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