Rick Hendrick Chevrolet Buick GMC Richmond
Rick Hendrick Chevrolet Buick GMC Richmond Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Rick Hendrick Chevrolet Buick GMC Richmond has a 2.1 star rating from 2 reviews and consumers are mostly dissatisfied; reviewers value the Location but criticize the website, customer service, and note low price level.
Positive Feedback
Customers consistently mention the dealership location as the most positive aspect and note affordable pricing compared with other dealers.
Negative Feedback / Risk Areas
- Multiple reviewers report unwanted multiple credit inquiries damaging credit scores, a common customer complaints theme.
- Poor communication about vehicle availability and misleading online listings frustrate shoppers researching Rick Hendrick Chevrolet Buick GMC Richmond reviews.
- Staff professionalism and responsiveness are criticized, with complaints about sales and service leadership.
Key Takeaways for Future Customers
- Verify vehicle availability in person before traveling when using online listings.
- Ask which lenders will receive credit checks to avoid multiple inquiries.
- Document interactions and follow up in writing given reported customer service issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Rick Hendrick Chevrolet Buick GMC Richmond has a 2.1 star rating from 2 reviews and consumers are mostly dissatisfied; reviewers value the Location but criticize the website, customer service, and note low price level.
Positive Feedback
Customers consistently mention the dealership location as the most positive aspect and note affordable pricing compared with other dealers.
Negative Feedback / Risk Areas
- Multiple reviewers report unwanted multiple credit inquiries damaging credit scores, a common customer complaints theme.
- Poor communication about vehicle availability and misleading online listings frustrate shoppers researching Rick Hendrick Chevrolet Buick GMC Richmond reviews.
- Staff professionalism and responsiveness are criticized, with complaints about sales and service leadership.
Key Takeaways for Future Customers
- Verify vehicle availability in person before traveling when using online listings.
- Ask which lenders will receive credit checks to avoid multiple inquiries.
- Document interactions and follow up in writing given reported customer service issues.
Screwed.
- - Told salesperson not to share credit with anyone but GMAC.
- - Dealer sent credit to about 10 banks.
- - Credit score dropped 40 points; avoid dealer.
Went to this dealer ship to buy a car. I told the sales person not to send my credit to anyone but G M A C.
The sorry pos. Sent it to about 10 damn banks. Droped my credit score 40.
Points. Stay away from this place unless you want to get screwed.
Richmond, Virginia
Damn poor service
Went there to buy a car. Applied for credit 6 days ago.
No one at this dealer ship gives a rats behind if you are treated with respect or not. I sure hope the other hendricks dealer ships are better.
Car not even on lot
- - Car was listed on Auto Trader.
- - It was told it would be ready after prep on Tuesday.
- - On Sunday it wasn't available; the owner had it for 4 more days.
I came into your dealership to see the car on auto trader and was told it was being prepared to be serviced for saleing and should be ready on Tuesday and I came in on Sunday. I call on Tuesday to come look at car and was told owner still has it for 4 more days and then I will be able to look at it. This to me is not a good way to run a business the car should have never been on autotrader until it was ready to be sold I have wasted my time to come there and calling just to not see a car that is for sale
Chesapeake, Virginia
Rick Hendrick Chevrolet Buick Gmc Richmond Manager Review
- - Don't buy a car here.
- - John Patterson Berry is unprofessional.
- - The reviewer urges more background checks before hiring violent people.
Dont buy a car from here. Service Mgr.
John Patterson Berry is very unprofessional. Google his full name and read articles that come up. Hendrick Auto Group what kinda people are u hiring?
Need to do more extensive background checks before hiring violent people. Should be terminated immediately!!!!
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I was told the same thing a 2008 Chevy Corvette
QUOTE : " saleing " ... nice try, but that's not a real word ....
And do I really care if a word is misspelled NO
Selling....typing on phone plus angry equals misspelled words