Rick Case Kia
Rick Case Kia Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Rick Case Kia has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Grown your staff and facilities to match your customer", "DO NOT PURCHASE", "There are many other dealerships other then Rick Case of any brand car.".
Lawrenceville, Georgia
Poor ser
No Techs to make repairs quickly you have good people but not enough manpower to expedite repairs you only have five loner car sadly and you are short on mechanic
User's recommendation: Grown your staff and facilities to match your customer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRented a Kia
I have NEVER been in such a poorly manufactured vehicle in my life--I'm 66 years old. I know vehicles--my great-uncle Charles E.
Johnson invented a part for the engine that Ford Motor Company purchased. My daughter and I rented your vehicle, I'm 66 years old, so I've been in many different cars.
Your vehicles are dangerous and should be re-designed!
Karen E. Kueny
Preferred solution: Apology
User's recommendation: DO NOT PURCHASE
Need help with your issue?
Get support from our consumer experts.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sunrise, Florida
Not satisfied with purchase
There has been no contact at all from the dealership to even address this situation.I learned from personal experience and I hope I can help someone else not to make same mistake and use a different dealership where they can get better trustworthy customer service and better deals.
I bought KIA carnival on Thursday November 17th which was actually EX MSRP $39270 they have added some tire package which is basically nothing except it has automatic running boards which I believe is an after market addition and not from KIA. I took car home and didnt feel it driving properly and running boards were actually not safe and dangerous My kid almost fell twice because of it because it is too low and not fit for this particular car and I also got hit when opening the car.
Within couple days Saturday November 19 I went back to the dealership and expressed my concern and I was told it is ok and they will exchange to a new higher model LX without any additions.They said they have it coming in about 8days or so same way I have and want it black exterior and instead of beige interior it will be Tuscan and I was fine with that.I offered to leave the car so I dont put any mileage on it and it stays kind of new but they said no I can take it home and drive it till they get the new one for exchange. After that I called and texted over and over for a while and got no response at all.That is not the kind of service I expected from this kind of big reputed dealership.I am really in happy with the car.Especially the Running boards are dangerous and a liability issue if someone gets hurt
- Not keeping their word and customer service
Preferred solution: Preferably Exchange of the car as they promised and if they are not able to do it for any reason take off the running boards and extra package and give car at its actual proper MSRP price
User's recommendation: There are many other dealerships other then Rick Case of any brand car.
Miami, Florida
Kia Sedona Review
Don't go there don't buy from Rick case they are a bag of tricks
Brands Related to Rick Case Kia
Rick Case Hyundai
“hello sir infinx company owner i am hamad abbasi i am using your company mobile phone from last 8 10...“
Rick Case Honda
“On Thursday, February 27, 3020, I had my Honda CR-V towed to Rickcase for an appointment at 3:30 PM. I...“
Rick Case Hyundai Duluth
“While advertised that competitors service would be honored, upon presenting a coupon from a nearby...“
Rick Case Maserati
“I would have given zero Stars if possible! The biggest disaster ever. Carside for many days after my...“
Companies Similar to Rick Case Kia
Hollywood Kia
“I went to check in thought everything was paid and they surprised me with $100 deposit and a $19.72 fee...“
Luther Kia of Bloomington
MGM CLASSIC CARS
“I had a terrible experience with MGM Classic Cars and their 1968 Mustang. The transmission in the...“
Mr Car
“I'm still waiting for them to call me !!“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.