Pedro P Lld

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Verified Reviewer
| map-marker Sunrise, Florida

This dealer is a total bag of tricks stay away the managers like jimmy Contreras don’t return done calls in

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Over priced vehicles 2000 over sticker price Manager dont call back very unprofessional look for other dealer Rick case dose not have good prices.
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Cons:
  • Overpriced cars

Preferred solution: Apology

User's recommendation: Do not go there

Elizabeth A Zkt

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Scams and lies!!!

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Rick Case Kia Sunrise - Scams and lies!!!

Good morning Mr Larson,Im the woman who was talking with you yesterday about my contract in the dealer,Im better writing than speaking so Im going to try to explain my complaint about it,now my car has $3620.00 dollars above of the actual price,cause I dont now what happened with that money,with my money,and in the contract you must break down all the fees that dealer charges,you cant keep the clients money and put any selling price number without any reason,even when I bought that car in the same shape how it came from the factory,I dont add any additional equipment,and the easy answer as the Mr Maidana told me yesterday is not to say that the missing money is a pro fee!!!what is that???what kind of professional say that!!!

And the seller Juan Carlos since the first moment it was lying,trying to keep the gas card for him self, which one never was given to me,and much less discounted.They never negotiated a price with me,how I am going to be satisfied with a selling price so high???

I want my money back,or at less to discount the $3620.00 dollars from the selling price that you arbitrarily put in the contract.I know my rights Sr and the extent of my responsibility,but the simple fact that I have signed a flawed and disregard contract,does not hold me responsible for the omissions of the contract.

Sincerely, Elizabeth Armada.

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Loss:
$3620
Cons:
  • Everything was a lie

Preferred solution: Price reduction

User's recommendation: Don’t trust in the contract,sellers and manager are thief

Maureen D Qpq

I brought my car to the sawgrass kia dealership today at 7:15. They did not fix my car and said the part wouldn't be there until Saturday. They were to busy trying to confirm my extended warranty the

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I brought my kia sorento in on Oct. 1st at 7:15 I told Micheal that I had the extended warranty. He said he had to call the bank. He said it would only take an hour. He couldn't find my warranty then he said the latch wasnt covered because it was rusted out. ( I live in florida). Please. Since the part never got ordered my car wont be ready until Saturday now. I spoke to a so called manager named Elvis and he said you can pick your car up now you dont have to wait ti Saturday. Yes, dummy but now I have to spend my day off dealing with this boneheaded dealership again. All because they were so worried about how the bill was going to get paid. No one care that I dont have a car. Elvis told me there would be a charge for a loaner car. Very pissed customer.customer.
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Loss:
$30
Cons:
  • Management is horrible
  • Management or should i say lack of
  • All bad

Preferred solution: Dont act like an *** why I get upset that my car will take 3 days to fix. Offer me a loaner pretend that you care .

User's recommendation: Dont buy a car there. Run for the hills. The day I bought my car it took so long to do everything I finally said I would have to come back. Easiest sale they ever made. I picked out the car my self.

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