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You will regret building with Richmond American. My experience is with Loki and Clint in Vineyard, UT. Avoid at all costs. Richmond does poor quality work and then you get to deal with their terrible customer service while fighting to get what you paid for. When we had...
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We bought a Richmond house in Crystal Valley, Castle Rock and they have lied right to your face over and over again. If you buy a house from them {don't), they will tell you at the closing they will fix issues you come across after moving in at the 2 week, 4 week and...
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Anonymous

ANONYMOUS i HAVE THE SAME OPINION AS YOU. RICHMOND AMERICAN HOMES HAVE HORRIBLE CUSTOMER SERVICE WHEN IT COMES TO THEIR 1 YEAR WARRANTY. OUR 30 DAY WALK THROUGH WAS CLOSE TO 70 DAYS, OU...

I didn't like
  • Being lied to every step of the way
#994661
Reply to reviews
My husband is retiring from the Army after 20 years and we decided to finally settle down and buy our permanent home in Buckeye, Az. We loved the floor plan of RAH but were aware of the horrible reviews. We brushed it off as just flukes... we were wrong. It first...
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Richmond American Homes Customer Care Review

#1006244
1.0
Terrible experience with them living in our house almost 2 years still have not had stuff fixed. Brantner Village Thorton Colorado. Tom Z. president of Richmond American homes. All he does is tell lies. We have went through five warranty people and none of them have helped us out.
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Richmond American Homes Customer Care Review

#797582
1.0
They pass the buck, they said they don't receive written letters, emails, phone calls or text messages. You set a time to sit at home waiting for trades to do punchlist and no one shows up. No transition from construction to customer care.
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Richmond American Homes Construction Review

#794630
They build homes lacking basic items like light fixtures in master bedroom, living room, also no medicine cabinets! Shame on them!
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Richmond American Homes Homebuying Review

#759713
2.2
After 14 1/2 months we still don't have a home. They have made ever excuse possible exempt taking ownership of their failures. Mismanagement they have mastered this includes VP's that won't call you back to site personnel.
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Put a contract on a Richmond Home at Forrest Trace in Colorado. I added future wet bar locations for a cost so that I could finish my walk out basement. Well know they don't want to put in the future wet bar locations and want me to sign a change order to delete. So...
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We have been underway for over 8 months in Colorado Springs - Banning Lewis subdivision with a new home build - Daniel Plan - with Richmond American. We signed papers in December 2015 and canceled the contract in September 2016. We signed papers to discontinue this...
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Richmond American Homes House Construction Review from Fairfield, California
Richmond American Homes House Construction Review from Fairfield, California
Richmond American Homes House Construction Review from Fairfield, California
Richmond American Homes House Construction Review from Fairfield, California
Unfortunately we had Richmond American Homes build our new home. We do love the floor plan but everything else was a disaster. The sales staff were very unprofessional and rude. The loan process was like the left hand didn’t know what the right hand was doing and the...
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We were in the process of purchasing a RAH home when a buyer backed out and we wanted to change lots. We were willing to pay for all of the upgrades that the previous two people had chosen without complaint. They came back and wanted to include ALL of the price...
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1.0
I didn't like
  • Horrible experience
#913031
Reply to reviews
and the my air ducts and vents not sealed and in some rooms the air vents never worked my home was painted with multibule colors on the out side walls and you can drive by and see that it is not just my home in this area my husband was very sick and...
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I liked
  • At first look all was wonderful
  • How they kick you in the mouth
I didn't like
  • Poor quality of construction
  • Being lied to every step of the way
  • Cheap and cut corners
#901932
Reply to reviews
We bought a Richmond American Home in Centennial, CO which by the way turned out to be Aurora. They have ruined all of our dreams and put us under so much stress. There are two broken cabinets in my kitchen for which I paid an extra $7,500 to upgrade. They want to put ...
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R-14ThCampbell

R-14ThCampbell We bought a new built Richmond American Home and are having the same problems. The workmanship is poor and amateurish. They will not "fix" they will only "patch" a problem. O...

Contact Richmond American Homes

Headquarters Address:
M.D.C. Holdings, Inc.
4350 South Monaco Street
Denver, CO 80237
Phone:
(303) 773-1100
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Richmond American Homes - Windermere Farms in Carroll County
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Richmond American Homes - Windermere Farms in Carroll County
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I purchased my new home here at Windermere Farms in Carroll County and have nothing but craftsmanship and installations issues since my purchase. My front door I have had so much trouble with because of Door Observation: 1. Door opening padded 4” with OSB 2. No Tyvek...
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