Richland Library
Richland Library Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Richland Library has a 1.0 star rating based on 1 customer review and consumers are mostly dissatisfied. Richland Library reviews mention a reported injury and an insurance dispute.
Key Takeaways for Future Customers
- Watch for seating safety issues and avoid chairs on rollers or with faulty hydraulics.
- Bring a witness for incidents and document interactions carefully.
- Expect limited on-site customer service responsiveness.
Negative Feedback / Risk Areas
- Reports of dangerous chairs causing falls and injury.
- Customer complaints about incident reporting and staff dismissiveness.
- Dispute with insurance over liability after an on-premises injury.
Positive Feedback
No positive comments appear in the available review.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Richland Library has a 1.0 star rating based on 1 customer review and consumers are mostly dissatisfied. Richland Library reviews mention a reported injury and an insurance dispute.
Key Takeaways for Future Customers
- Watch for seating safety issues and avoid chairs on rollers or with faulty hydraulics.
- Bring a witness for incidents and document interactions carefully.
- Expect limited on-site customer service responsiveness.
Negative Feedback / Risk Areas
- Reports of dangerous chairs causing falls and injury.
- Customer complaints about incident reporting and staff dismissiveness.
- Dispute with insurance over liability after an on-premises injury.
Positive Feedback
No positive comments appear in the available review.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Accident Report
- - Rolling chairs can lower unexpectedly, creating a safety risk.
- - The patron was injured and a report was filed.
They have dangerous chairs in that Library there's no need for them to have chairs that are on rollers and hydraulics so the chairs will naturally go down by themselves one particular time I was sitting in one of the chairs I put the computer unlock so I can go out and reset I get overwhelmed with some of the lack of help at this Library so I have to take a little breathers to do what I need to accomplish well anyway in the midst of presents the chair had naturally went down lower almost to the floor when I returned to sit down in the chair it was so low that it was like falling from where the computers are located down to the floor of the library I did as for a manager or someone in Duty that can do the report about this incident I am not the first person who's going through this I have a witness to what happened and the way the library and wrote up the report is trying to make me seem that I'm at flow when she completely said that they've been having trouble with those chairs and they know about it at the corporate library downtown but they're not doing much about it then she went on to say that I was trying to stay for an art class yes that's why I came back later that day to the library so she put that in the report that I was staying for the class but she didn't put in the report that I had to leave and was unable to participate in the class so the insurance company is trying to deny the fact that I was hurt on their premises due to their chairs so as a result the insurance company is trying to not be liable but they are indeed this is so crazy instead of her sticking to what happened to me in that chair she's all over the place that I attended our class this is so crazy what does the art class have to do with me getting hurt in their chairs so don't try to put it on me and if there's any lawyer who can help me fight the insurance company please reach out on me *** consumer thank you I appreciate it
Preferred solution: Monetary comp and pay for medical bills
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