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Richards/Carberg in Houston does not respect their customers.

I called Richards/Carlberg Marketing firm on March 22nd 2011 to create a marketing plan for a new product we wanted to bring to the market. The person helping me was a woman by the name of: Lynda Boydstun-Nielsen (Brand Manager). She listened to me for about 20 minutes about our product and then told me that she would like to meet with us on April 7th (17 DAYS after the phone call). We did NOT contact another marketing firm due to our SET appointment and we waited to meet with them on the set date. The DAY before the meeting, Lynda gave me a call on my cell phone with the following message: "Brian, we are not able to meet with you tomorrow at your office because we have picked up some new clients and are not going to be able to assist you." We waited for over 2 weeks to speak to this company about a marketing plan and we expected them to keep the appointment. Due to this very unprofessional act, we have wasted 2 weeks of our time and now must start calling new companies to handle our project. We respected this company with a commitment of our time and NEVER expected to have been treated so disrespected or unprofessional. If this company did not want to work with us, they should have told us 17 days ago so that we could move forward. Waiting the day before the appointment to tell us that they have other clients they want to help is unbelievable. We want this noted with the BBB of how Richards/Carlberg handles their customers.
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#231062 Review #231062 is a subjective opinion of poster.
Dallas, Texas


Richards Carlberg Terms of Service
All material on Richards Carlberg's' websites (each the "Site"), including, without limitation, all informational text, photographs, graphics, audio, video, messages, files, documents, images, or other materials (collectively, the "Materials"), whether publicly posted or privately transmitted, as well as all derivative works, is owned by The Richards Group, Inc. or its respective affiliates (collectively "The Richards Group,"" or Richards Carlberg) or other parties that have permitted Richards Carlberg to use their material and is protected by copyright, trademark, and other intellectual property laws. Website disclaim any proprietary interest in trademarks, service marks, logos, slogans, domain names, and trade names other than Company's own. Trademarks, logos, images, and service marks displayed on the Site are either Richards Carlberg's' property or the property of other third parties. The User of company services agree not to display or use such marks without Company's or the respective owner's prior written permission. The Materials on the Site may not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, including by email or other electronic means, without proper authorization.
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Richards Carlberg Privacy Policy
The Richards Group, Inc. and each of its affiliated companies (collectively, "The Richards Group," Website" or Richards Carlberg) are committed to respecting the privacy rights of visitors to Company's websites (each the "Site"). While The User (The Client of Richards Carlberg or The Customer's) are visiting the Site, Website may ask The Customer to provide information that personally identifies The Client ("Personal Information") for the purposes of interacting with the Site or to allow The User of Website to submit additional information. Richards Carlberg will take measures so that the Personal Information The Client submit to Website remains private and is used only for the purposes as set forth herein. To further the protection of The Customer's Personal Information, have adopted a set of information management guidelines (outlined below) to describe the Personal Information Richards Carlberg collect about The Client of Richards Carlberg why Website collect it, how The Company use it, and when Richards Carlberg share it with third parties. This Privacy Policy has been developed with the recognition that Internet technologies are rapidly evolving and that underlying business models are still not established.
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Richards Carlberg is an advertising agency located in Houston. Richards/Carlberg is devoted to bringing inspiring ideas that really work. Everyone knows that advertising is the most important thing in marketing. If you want to sell your products, you need high quality advertisements. And Richards/Carlberg is the very company that will help you with that. For many years Richards/Carlberg has been one of the leading advertisement agencies in Texas. Many companies have already made sure Richards/Carlberg is really worth dealing with. If you are seeking for an experienced and creative advertisement agency, Richards/Carlberg is what you need Richards/Carlberg will help you to attract consumers

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